IT Solutions
Information Technology Solutions is here to help you find the tech answers, guides, and solutions you need, whether you're setting up your accounts, connecting to campus Wi‑Fi, installing software, or solving a technical issue. We’re dedicated to making technology easier to understand and use so you can focus on what matters most — your success on campus.
A Message From Our Vice President and Chief Information Officer
Welcome to IT Solutions!
Here at Texas Woman's University we model our team around a simple goal: making your daily campus life easier and more connected. Whether you are learning, teaching, discovering, or keeping the university running, we design our services around you.
The tech world never stands still. That is why we are always growing, learning, and upgrading. We work hard to stay ahead of new tech trends so you always have the modern tools you need to succeed.
Helping Our Campus Thrive
- Students: Keeping you connected with smooth, accessible learning tools.
- Faculty: Supporting your teaching with reliable, easy-to-use classroom technology.
- Researchers: Fueling your discoveries with powerful computing and secure data options.
- Staff: Simplifying your workday with smart, automated tools.
To make this possible, we are actively modernizing our aging systems, refreshing outdated workflows, and updating older technology. This ongoing journey ensures a solid, reliable foundation that clears the path for everyone's success.
We are proud to be your partners in innovation.
Henry G Torres, Ph.D.
Vice President and Chief Information Officer
Texas Woman's University System
IT Solutions | 411 Texas Street | Denton, TX 76201
Most Requested Services
Change Password | Mobile Email Setup | Online Course Help | Sign on to TWU Gmail | BYOD Printing
New Employee Tech Onboarding
We want your new employee to feel welcome and ready to work! Upon receipt of this form, we will do everything we can to set up your new employee to be successful with their technology.
Successful hires begin with planning--but we can't do much in ITS to give privileges until the Portal account is created, and that can't be done until the hiring paperwork is processed fully by HR. The great news is there is some self-service that can be done by the supervisor and the new hire to enable the requests on this form.
Risk Assessments for Purchases
Before the University will allow software purchases (including Mobile Apps), those software must be assessed for risk. Every project reviewed through the University’s governance process will undergo a risk assessment by the Security Team.
Computer Moves
A computer move generally entails removing all cables and peripherals and carrying the components to a different location and re-connecting the computer in the new location with cable management of wires for a neat appearance. Move requests include a removal and setup of any existing computers in the new location.
Successful moves begin with planning--we REQUIRE one-to-two weeks notice for moves.
Need a quick move? Contact the Technology Service Desk to initiate a data transfer.
- Moves that involve one-to-three devices (e.g. PC, laptop, printer, etc.) please complete a Service Request for EACH device
- Moves that involve more than three devices, please contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu to schedule a consult
- For moves involving collaboration technology (i.e. mounted TV) or wheeled printers, the technology onsite team will coordinate with the appropriate teams.
- Telephones and networked devices will be installed at existing data ports and power sources. If additional ports are needed, refer to this service.
Our highest priority is that everyone remains safe during the service visit in these challenging times. Please follow all government health recommendations during the service visit (wear a face mask and keep 2 meters distance). Our technician will be wearing a mask and gloves. Additionally, the technician will be using hand sanitizer and disinfectant wipes to clean the device before and after the move.
Student Services
All Student Services | Submit a Ticket | Canvas | Discounts | Portal | LinkedIn Learning | Alumni Email | Microsoft Office 365 | SPSS | Computer Labs & Printing: Denton | Dallas | Houston | BYOD Printing | Color Printing
Faculty Services
All Faculty Services | Submit a Ticket | Canvas | Classroom Media and AV | Portal | Faculty Services Dashboard | Discounts | RingCentral | LinkedIn Learning | Bridge LMS (employee training) | Microsoft Office 365
Staff Services
All Staff Services | Submit a Ticket | Portal | Colleague | Oracle Cloud | Quotes | LinkedIn Learning | Staff Services | Dashboard | Discounts | RingCentral | Bridge LMS (employee training) | Microsoft Office 365
New Employee Services
Getting Started | Submit a ticket | Phones | Training | Portal | Bridge LMS (employee training)
ITS tweets
Please find recent tweets via @twutech on X (formerly Twitter)
Page last updated 9:34 AM, July 2, 2026