Harvey Resource Guide - Students

Enrollment

• Late registration has been extended to Tuesday, Sept. 5.
• For questions about your enrollment status, contact the Office of Admissions Processing at OAP@twu.edu or call (940) 898-3076 or (866) 809-6130 (Toll Free.)
• For questions about enrollment status or your status in your program should you have to withdraw, contact the Office of Admissions at admissions@twu.edu or call (866) 809 -6130 (Toll Free.)
• If you need assistance in paying your tuition or fees, you may be eligible for an Emergency Loan. For more information, please contact Financial Aid at (940) 898-3064 or email finaid@twu.edu.
• If you are considering withdrawing from the university, contact the Registrar’s Office at (940) 898-3036 or email registrar@twu.edu or Financial Aid at (940) 898-3064 or email finaid@twu.edu.

Academic Support

• Your instructors are committed to providing you with a quality academic experience in your courses, despite the delayed start of the semester. Our faculty also will work with students affected by Hurricane Harvey on an individual, case-by-case basis to accommodate your needs. Faculty will determine how to best deliver their courses, so if you have questions about your classes, please contact your instructor directly.
• Houston Nursing students who have requested transfers to the Dallas campus: please see Dean Anita Hufft's message.
• Online classes are occurring as scheduled, and we are asking faculty to be flexible and work with students affected by Harvey. Please contact your online instructor directly for individual questions or contact Academic Affairs at (940) 898-3301 or email jmartin@twu.edu.
• If you’ve lost academic materials such as books, scrubs, or other class supplies or equipment, please contact Student Life at (940) 898-3602 or email sbrown60@twu.edu.
• Students with questions about academic support, should contact their faculty member directly or contact Academic Affairs at (940) 898-3301 or email jmartin@twu.edu.

Financial Aid Support

• Most student financial aid was disbursed 10 days prior to the official start of classes, Aug. 28. These students should have received financial aid to their debit cards or bank account prior to Hurricane Harvey. Hurricane Harvey has not affected TWU’s ability to award or disburse financial aid to students.
• Please be sure to document should you choose to withdraw from the university. You may be responsible for immediately repaying all or part of your financial aid package if you withdraw prior to completing 60% of the semester.
• Any financial assistance received as disaster relief will not affect a student’s financial aid eligibility or financial aid award.
• Students who experience difficulty in completing a financial aid application due to the disaster should contact Financial Aid for guidance and assistance.
• We are committed to assisting you with your financial aid questions and issues that may arise. For questions about your individual financial aid options, please contact Financial Aid at (940) 898-3064 or email finaid@twu.edu.

TWU Student Emergency Fund Application

• TWU has established an emergency fund for students to assist them with continuing their academic career at the university in times of emergency. To apply for assistance from this fund, visit https://cm.maxient.com/reportingform.php?TexasWomansUniv&layout_id=100. You also can find more information on the Office of Student Life webpage.

Transportation Information

• The Texas Medical Center will resume shuttle operations for the Red, White, Blue and Gold shuttle routes. For Houston METRO updates, please visit ridemetro.org.

Support Services for Students

• For counseling support contact, Office of Counseling and Psychological Services. For assistance, call (940) 898-3801. To reach a counselor on call after normal business hours, contact the TWU Department of Public Safety at (940) 898-2911.
• Once the Houston campus is open, Counseling and Psychological Services will be available on campus.