Careers in Retail Management
- Who loves the retail store experience?
- Who craves the excitement of the hustle and bustle of holiday shopping?
- Who thrives in a retail environment?
The people responsible for managing retail stores are Retail Store Managers, Assistant Store Managers and Area/Department Managers.
Retail Store Manager
A Retail Store Manager oversees all of the activities of a retail store’s operation.
- Responsible for implementing the company’s marketing and sales plans while ensuring the efficient operation of sales, operations and administration within the store
- Oversee sales promotions, placing merchandise on the sales floor, monitor sales and inventory levels, manage personnel and generate profits
- Set a tone for the store and share a vision of success and expectations about customer service, promotions and store goals with all employees
- A bachelor’s degree in merchandising, retailing, business or management
- Retail sales and assistant management experience
- Overall knowledge and additional experience in all aspects of retailing
- Good team leader who is self-motivated, adaptable and communicates well
- Enjoy a fast-moving, high-pressure environment
Assistant Store Manager
Assistant Store Managers can have a variety of titles and responsibilities.
Assistant Store Manager in a Specialty Store
- Assists the store manager in all aspects of store operations
- Provides leadership to the store in the areas of associate development, execution of merchandise sales areas, analysis of business operations and expense management
- Primary responsibility for human resources, including recruitment, training, staffing and payroll
- Primarily responsible for receiving, freight processing, stock rooms, store maintenance, store systems and cash office procedures
- Primarily responsible for merchandising the sales floor and supervising sales associates.
- A bachelor’s degree in merchandising, retailing, business, management or a related field
- Retail sales and managerial experience
- Management training program
- Effective interpersonal, organizational and communication skills
- Knowledge of accounting, personnel and marketing
- Detail oriented and flexible
An Area or Department Manager oversees a specific area or department within a store.
- Coordinating sales associates
- Assisting with employee hires, scheduling weekly work hours, handling employee and customer complaints, and monitoring the performance of employees
- Have regular meetings with store managers, assistant store managers and employees
- Discuss promotions, concerns and opportunities
- Maintain the sales by merchandising and recording price changes
- A bachelor’s or associate’s degree in merchandising, retailing, business or a related degree
- Successful retail sales experience
- Detail oriented
- Well organized
- Effective problem solver with good interpersonal skills