FAQs

Frequently Asked Questions

I forgot my password for WCOnline! What do I do?
Reset your password. Enter the email address you used to register and click "Change Password." If you can't remember the email address you used, call the secretary at (940) 898-2341 and she will reset your password for you.

Can I use the computers and print in the Write Site?
The computers and printers in the Write Site can only be used during your appointment. Any other printing and computer use should be done in the open access labs located in ASB, MCL, the Library, or the Student Union. Thanks for understanding!

Can you help me with Turnitin.com?
The Write Site doesn't have access to a Turnitin.com account, so we can't assist you with the actual service. We can help you address the issues identified on your Turnitin report. (For example, if you are worried about a high plagiarism percentage, we can help you with citing sources.) For more information about Turnitin, see the Library's Turnitin FAQ. Any other Turnitin issues or questions should be directed to your instructor.

Can I come to the Write Site to ask a "quick question" or have someone "look over my paper really fast"?
Our goal is to equip you for long term success; we don't do things "quick" or "really fast." See our Writing Resources section for quick tips and helpful information or make an appointment.

I came to the Write Site during finals week and no one was there. What gives?!
Our writing consultants are students, too. The Write Site is closed during finals week to give them time to study and take exams, so they can keep making stellar grades.

Can the Write Site help me with a lab report for science class?
We can try! However, we recommend that you visit TWU's Science Learning Resource Center for help.

If I get help at the Write Site, can you guarantee me a passing grade?
Our tutors are not allowed to make qualitative judgements on work submitted to the Write Site. Please remember that your instructor is the final authority when it comes to determining grades.

I had a Write Site appointment, but the tutor didn't "correct" my paper.
The tutors are here to give you the tools you need to write well on your own, so tutors will make suggestions or offer guidance, but they won't correct, edit, or proofread your work. We aren't about making better papers; we're about making better writers.