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Who's Who of the TWU Website

The TWU website is managed according to the following model:

  • Webspinners - publish, edit, and maintain the websites for their department, school, or college
  • Web Content Experts - manage the content for their department, school, or college websites
  • TWU Web Team - support webspinners and web content experts. Specific services are listed below.

Web Team Services

  • Train and support Webspinners in the use of RedDot, the web management system (WMS)
  • Train and support Webspinners in the best practices for writing and presenting website content
  • Consult with webspinners and Web content experts on website design and accessibility
  • Analyze website statistics to improve performance and usability
  • Provide general website support via phone, email, or face to face
  • Administer Web server and WMS

For Portal support, please contact the Technology Service Desk.