User Testing Presentation & Resources

Presentation from Salisbury, Maryland
User testing questionnaire
Observational worksheet (for you)
Report

Some of my favorite Jakob Nielsen articles:

• Usability 101: Introduction to Usability
• First Rule of Usability? Don't Listen to Users
• Why You Only Need to Test with 5 Users
• Voodoo Usability
• Card Sorting to Discover the Users' Model of the Information Space
• Card Sorting: How Many Users To Test
• Recruiting Test Participants for Usability Studies
• The Use and Misuse of Focus Groups

"Don't Make Me Think: A Common Sense Approach to Web Usability," by Steve Krug