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TWU to recognize staff at Honors Convocation


DENTON — Three Texas Woman’s University staff members will be honored for their contributions to the university during Honors Convocation ceremonies Thursday, April 24. Convocation begins at 10 a.m. in the Margo Jones Performance Hall, located at Oakland and Sawyer streets on TWU’s Denton campus.

Anne P. Downing, project coordinator for the Multi-Ethnic Biomedical Research Support (MBRS) program, and Carlos Da Silva, manager of Technology and Information Services for TWU’s Institute of Health Sciences-Houston Center, will receive Outstanding Staff Achievement awards. Charlsa Kern, supervisor of digital printing, will receive the TWU Award of Excellence.

Recipients of the Outstanding Achievement Awards must be full-time TWU employees who have a minimum of two years of continuous service to the university and who exhibit superior job performance and a high degree of proficiency in their position. The TWU Award of Excellence is presented to a full-time employee who has a minimum of five years continuous service with TWU. The employee should display outstanding personality traits such as loyalty, dedication, initiative, reliability and should demonstrate the ability to relate well to all members of the university community.

Anne P. Downing

As the project director for the MBRS program for the past 12 years, Ms. Downing is responsible for maintaining records and monitoring the progress of 20 to 40 students and their faculty mentors. The MBRS program, funded by the National Institutes of Health, offers hands-on research experience to graduate and undergraduate students from traditionally underrepresented groups.

Her many nominators for the award remarked on Ms. Downing’s willingness to go above and beyond in helping students.

“Although her job requires her to maintain records of all communication and student progress, Anne also makes it a point to provide personal assistance to each and every student in the program,” said Dr. Lynda Uphouse, TWU biology professor and MBRS program director. “In fact, she has become such a known resource that even students who are not associated with MBRS seek her advice and assistance.”

MBRS students describe Anne as efficient, patient and courteous and say that she is always willing to assist with their needs.
In a nominating letter signed by current MBRS students, they say, “Anne keeps us going, keeps us happy and keeps us on track. She knows that happy people make happy programs. She wants the MBRS program and all of TWU to offer us a source of unconditional support.”

Carlos Da Silva

As the manager for Technology and Information Services for TWU’s Houston Center, Mr. Da Silva exhibits a customer-centric approach to assisting faculty, staff and students in their technology needs.

“Carlos devotes countless hours of service to address our technological needs, and he always does so with a smile and a gentle demeanor,” said Dr. Sharon Olson, professor and director of the TWU School of Physical Therapy in Houston.

Several of his nominators remarked how Mr. Da Silva worked tirelessly to ensure the smooth transition of technology when the new Houston Center opened in August 2006.

“When we moved to the new building, Carlos and his staff worked around the clock to ensure that every faculty member had their computer up and running and assisted faculty in utilizing the new technology available in the classrooms,” said Dr. Rebecca Krepper, associate dean of nursing in Houston. “It is amazing looking back on that transition, how smoothly everything went. It is all due to the planning and execution of Carlos.”

Charlsa Kern

For more than 30 years, Ms. Kern has provided quality service with a smile to her printing services customers of senior administrators, faculty, staff and students. As the digital supervisor for printing services, Ms. Kern not only designs great printed pieces, she also builds friendships along the way as she guides her customers throughout the entire printing process.

“The continued success of each printed piece is a direct result of Charlsa’s ability to listen and apply her expertise to all those she works with daily,” said Bill Benson, manager of TWU’s printing and mailing services. “Whether designing a piece for the Chancellor or a student, Charlsa puts her heart into everything she does.”

Her TWU customers describe Ms. Kern’s professionalism, patience and positivity as she assists in the creation of their printed projects.

“Charlsa is extremely fast and responsive, turning projects around with amazing speed,” said Dr. Sylvia Vardell, professor of library sciences. “She also is intuitive at seeing what we are going for, even if we don’t quite know it ourselves. She can deliver something even better than you can think or imagine. We are lucky to have her at TWU.”



Media Contact:

Amanda Simpson
Director of News and Information
Tel: (940) 898-3456
e-mail: asimpson1@twu.edu

Page last updated January 22, 2009

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