SHAC Findings

Student Health Advisory Committee Summary of Findings

Fall 2005 – Spring 2006

Please see below for a summary of SHAC focus group findings:

Female (31), Male (7)

Ages: 18 to 55+

Employment status: full time, part time, and non-employed

Level and location: graduate & undergraduate students; resident & commuter

Family status: Married, partnered, and single; with and without children/dependents

Ethnicities: African American, Hispanic, Korean American, Asian American, Caucasian

International origins: Kenya, Pakistan, India, Nepal, Middle East

Compliments for SHS

• Easy and quick to obtain appointments
• Excellent protection of privacy
• Fast delivery of prescriptions and test results
• Good quality and quantity of educational events and sponsored services
• Very informative website
• Comfortable atmosphere for students

Wishes/ Desires/Needs from SHS

• Longer hours, specifically nights and/or weekends
• Simplify and/or waive student insurance requirement
• Reevaluate insurance needs of international students
• Address expense of current insurance policy
• Support services for diabetics, menopause, elder- and child care
• Chiropractic care
• More frequent health fairs, blood drives, and screening events
• Greater staff diversity
• Free (sample) and/or reduced cost medications
• Financial assistance

Suggestions for SHS

• Maximize visibility
• • TWU home page announcements
  • Flyers about events and/or location
  • Simplify finding SHS webpage (list under “Health,” create shortcut on home page, etc.)
  • Run periodic advice pieces or columns in Lasso (health, sex, weight, stress, etc.)
  • Outside marquee or advertisements display board
• Present educational programs about insurance needs and requirements
• Hold orientation sessions (possibly separate from general orientation)
• Continue “Lunch & Learn” or similar programs on wellness and current health concerns
• Offer occasional promotional “specials” or discounts on services or pharmacy items
• Congratulate yourselves for doing such a great job with limited resources