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Parents, what you should know.

What to look for in the mail
As soon as your student has completed registration, TWU will start the process of creating their TWU OneCard. The card will be sent to the mailing address that was registered with TWU. Below is a sample of what you can expect in the mail. Remember, your student will want to activate their refund preference as soon as possible to avoid any delays in receiving your refund money.

The TWU OneCard and OneAccount
Like most parents of a college student, you probably have questions about how your son or daughter will cope on their own. Will they be able to handle the pressures of balancing academic structure with social freedoms? How will they manage their money? While Texas Woman’s University will be doing everything it can to help your student adjust to college life, Higher One wants to help your student manage their finances.
Zero Liability!
Thanks to the MasterCard Zero Liability Protection policy, there are no worries about a lost or stolen card. Zero Liability means that your student won’t be held responsible in the event of unauthorized use. Simply notify Higher One immediately if the card is lost, or suspicious activity is suspected.
Easily send money to your student
One of the reasons the OneAccount is so flexible is the ability for you to send money to your student electronically—where it will be directly deposited into their OneAccount. Sending money is easy and requires no special trip to your bank. Simply visit the “Family and Friends” section at TWUOne.com.

 

Have questions? Try EasyHelpSM
Have questions about the TWU OneCard or OneAccount? Get answers to the most frequently asked questions online 24/7 with EasyHelp. Simply log on to: TWUOne.com/easyhelp to get the answers you want today.

 

page last updated 1/2/2012 1:50 PM