The Role of the Ombudsperson
The Office of the Ombudsperson is a resource for all members of the TWU faculty who have a problem or concern related to their work at the university. Consultations with faculty members are guided by the International Ombudsperson Association’s Standards of Practice, which emphasize:
The Ombudsperson provides the following services:
- Informal conflict management
- Dispute resolution
- Advocacy for fair treatment for all faculty members
- Advocacy for fair process for the institution as a whole
The Ombudsperson operates independently of other campus offices and resources, and is not part of the traditional, formalized hierarchy of the university.
The Ombudsperson observes trends on campus and reports these trends to the Provost/Vice President for Academic Affairs.
About the Ombudsperson
The Faculty Ombudsperson provides informal, impartial support and/or guidance to faculty members struggling with issues such as:
- Annual performance
- Evaluation feedback
- Tenure/promotion decisions
- Departmental conflict
The Ombudsperson has the skills to listen carefully and compassionately, to think clearly and objectively, and to generate possible options and solutions in order to meet the complex challenges some faculty members face over the course of their professional careers.
About Linda Rubin
Linda is a Professor in the Department of Psychology and Philosophy and a Licensed Psychologist. She has chaired various campus committees, including the University Promotion and Tenure Committee, Departmental Peer Review Committees, Institutional Review Board, and Faculty Grievance Proceedings. Additional experiences within the TWU community have included service as a member of the Faculty Senate, Graduate Council, Visioning I Committee, and Affiliate Faculty in the Department of Women’s Studies.
All matters discussed with the Ombudsperson will be held in strict confidence unless waived by the faculty member and no permanent records are kept.
Dr. Linda Rubin
319 Stoddard Hall
Wednesday afternoons or by appointment
Department of Psychology and Philosophy
P. O. Box 425470
Texas Woman's University
Denton, Texas 76204
Additional information on standards of practice for the role of Ombudsperson is available from the International Ombudsperson Association.