Traveling by Air
Airline arrangements should be made through National Travel Systems to ensure that the most competitive fare is reserved. Arrangements can be made by emailing twutvl@nationaltravelsystems.com or by calling 1-800-814-3336 x209 to speak with Ginger Sims or Shari Smith. For after hours or emergency service in the USA (between the hours of 5:30pm CST and 8:30am CST, weekends or holidays) please call 1-800-891-9002.
For questions regarding airfare or requisitions for airfare contact John Sudduth x3539
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When using the Contracted Travel agency a requisition must be created. National Travel Systems will require a requisition number to book the flight. A confirmation itinerary will be emailed to the traveler. Requisitions are only required for employees using the travel agency.
Online Sources: If employees book airline reservations using online systems such as Expedia and Travelocity rather than the airline’s websites, the following should be considered:
1. All airlines may not be listed
2. Receipts may be provided by the online booking source rather than the airline vendor, which may not meet reimbursement requirements.
3. Transaction fees are incurred by the online booking source, which should be included when evaluating various booking methods for the lowest total cost.
4. Oftentimes, direct booking with an air carrier’s web portal such as, SWABIZ.com or AA.com, provides a lower total cost than sites with multiple carriers’ inventories.
Caution: Any restricted fares may have non-reimbursable penalties associated with reservation changes or cancellations.
Contracted Airlines: Direct links to the state’s two contracted airline vendors are provided below. Comparing two or three airlines for the lowest available airline fares is recommended.