The policy of the SLIS faculty is to allow students who wish to appeal an instructor’s decision regarding an academic matter to present their appeals in an orderly manner. A student who wishes to appeal a decision regarding an academic matter in the School of Library and Information Studies other than academic honesty, academic probation, or suspension shall follow this procedure:

1. The request must be made in writing within 10 regular business days (that TWU is in session) after the grades are posted. The written appeal should be submitted to the Instructor and should include all paperwork the student has concerning the class (e.g., syllabus, assignments, papers, and tests returned to the student), as well as any written justification for the appeal.
   
   Students must submit the Grade Appeal Form with this request.
   
   
2. If the student is dissatisfied with the Instructor’s decision, an appeal may be made to the SLIS Director. The student will provide the Director with all of the documentation that was gathered at the first level of the appeal (e.g., syllabus, assignments, papers, and tests returned to the student along with the written justification). The faculty member may provide the SLIS Director with documentation, such as a copy of the grade sheet (with all student names blacked out) along with his/her grading scale. If deemed necessary, the Director may meet with the student and the faculty member, before a decision is made in writing within a reasonable time.
   
   
3. If the student remains dissatisfied with the Director’s decision, the student may submit the appeal to the Dean of the College of Professional Education. The request must be made in writing. The Dean reviews the grade appeal request and the materials provided by both the student and the faculty member. The Dean may also meet with the student, faculty member, and the SLIS Director as needed. After reviewing all of the materials, the Dean will make a decision in writing within a reasonable time.
   
   
4. If the student remains dissatisfied with the grade after the Dean’s decision, the student may appeal to the Dean of the Graduate School. See the Graduate School Catalog for information regarding an appeal to the Dean of the Graduate School.