Jean Mankoff, MS
Director, Instructional Technology Delivery Systems
Jean received a BS from Stephen F. Austin State University with a Double Major in Education and Physics. She earned an MS in Kinesiology and Computer Science from TWU. Her teaching experience covers K-12, corporate training as well as adjunct faculty in the Department of Computer Science. As Director of Instructional Technology Delivery Systems, her team supports professional development, Blackboard, voicemail, and video production.
Catherine Dutton, PhD
Manager of Instructional Technology Software Applications
Catherine earned a BA in Family & Consumer Sciences from Utah State University and an MAT and PhD in Family Studies from Texas Woman’s University. She holds a secondary teaching certificate in family & consumer sciences and in technology applications. She has eight years of high school and higher education teaching experience. Catherine manages the Blackboard and Second Life projects as well as overseeing training and professional development offerings.
Jason Brison
Senior Instructional Coordinator
Jason has been with Instructional Support Services since 2002, where he started at the I.T. Help Desk. He has held many roles within the organization including leading the change management team for the Colleague to Phoenix upgrade project. In 2005 he received the Staff Outstanding Achievement Award. Jason currently implements and supports Phoenix, Colleague, business process mapping, AllClear and the automated call Distribution (ACD) system.
Brian Elmore
Computer Graphics Specialist
Brian Elmore received a BFA in Graphic Design from the University of North Texas, and is currently pursuing a Masters degree in International Game Production Studies from Gotland University, Sweden. He has served as a world builder and texture artist for TWU's Second Life project since its inception in mid-2007. Specialties include 3ds Max, Photoshop, Unreal engine, Second Life.
Vicky Johnson
Instructional Operations Coordinator and TWU Blackboard System Administrator, Certified Blackboard System Administrator
Vicky is a Certified Blackboard System Administrator as well as A+ certified. Vicky started at the IT Help Desk in 2003. Vicky has an Associate’s Degree in Business, and earned her BBA from TWU. She is currently pursuing a MS in Educational Technology.
Ivan Lee, MA
Senior Instructional Producer
Ivan came from Hong Kong to study in the Radio Television & Film Department at UNT in 1992 after a long career of TV camera, lighting and audio operations in Radio TV Hong Kong from 1979 to 1992. He received an MA from UNT in 1997 and started working for TWU in 1998. Ivan also teaches a basic TV/video production class at UNT’s RTVF department as an adjunct faculty.
Matilda Roach
Instructional Coordinator, Certified Blackboard Instructor
Matilda trains, supports, and creates documentation for the Blackboard Learning Management System, and works on the Second Life team. She is a Certified Blackboard Instructor with over a decade of experience as an online education web programmer and project coordinator. Matilda earned a BA in Technical Writing from the University of North Texas, and is currently working on an MS in Instructional Design and Systems Technology from there as well.
Corin Walker, MS
Instructional Coordinator and Voicemail System Administrator
Corin provides training and support for Blackboard, Microsoft Excel, Outlook and Word, and AllClear Diagramming Software. Corin serves as the Public Relations Liaison for ISS and works with groups for project analysis and outcomes. She earned a BS and an MS in Family Studies here at Texas Woman’s University.
page updated 10/29/2011 12:47 PM


