skip to content

Your first point of contact for online course help should be the TWU Technology Service Desk which provides assistance to faculty, students, and staff. 

You will find help guides and documentation for Blackboard, Canvas, and other tools as well as the system requirements for each of these on this site. Specific downloads for certain products are available and special requests that can only be completed by the learning management system administrator can also be found.

Accessing Your Courses

To access your courses click on the link that reads "My Courses (Blackboard)" located in the top banner of the TWU website. This link will take you to the Blackboard log in screen. Use your TWU username and password to log into Blackboard.


Blackboard course shells for the Spring 2016 semester are now available. In order to access these shells, you must be listed as Instructor of Record in the Colleague system.

Please note: Course shells are no longer automatically created for thesis, dissertation, independent study, individual study, or professional paper. Please submit a ticket to the Service Desk if you need a Blackboard shell for one of these courses.

Upcoming Professional Development Events 

  • Designing Blended Learning Using the Flipped Approach | February 10
  • Blackboard Collaborate – Basic | February 16
  • Blackboard Open Lab | February 16 (Denton) 
  • How to Create & Manage Extra Credit, Complete/Incomplete and more in Grade Center | February 17 

Learn more about these events...

Technology Service Desk


submit a service desk ticket

Follow the TWU Service Desk on Twitter to get the latest updates and information!

Mon 7:30 am - 9:00 pm
Tue 7:30 am - 9:00 pm
Wed 7:30 am - 9:00 pm
Thur 7:30 am - 9:00 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 3:00 pm
Sun 3:00 pm - 9:00 pm