A Guide for Recruitment, Interviewing,
Selection & Diversity
TABLE
OF CONTENTS
LETTER TO HIRING AUTHORITIES
PDF
I. STATEMENT
ON HANDBOOK USAGE
II. HANDBOOK
POLICY STATEMENTS
Purpose and Policy
Statement
Accountability
Statement
III. WORKFORCE DIVERSITY PLAN FOR
RECRUITING AND SELECTION
Diversity
Plan
Diversity
Review
Hiring Evaluation Checklist Doc
IV. FACULTY CHECKLIST PDF
V. STAFF CHECKLIST PDF
VI. PROMOTIONS &
TRANSFERS CHECKLIST PDF
VII. ESTABLISH
PERSONNEL VACANCY
Reviewing the Job
Description
VIII. RECRUITMENT
AND HIRING PROCESS FOR ALL STAFF
Posting,
Referral and Offer
Process
Human
Resource Systems and E-mail Requirements
Position
and Employment Advertising
Sourcing
and Selection
Frequently
Asked Questions (FAQ) for the University Community
IX. RECRUITMENT AND HIRING PROCESS
FOR ALL FACULTY
Establish the Search Committee
Identifying Search Committee
Members
XI. RECRUIT
QUALIFIED APPLICANTS
Online
Networking
Broad Scale
Advertising
Increasing Diversity in Your Applicant
Pool
Acknowledging Receipt of Resumes and
Vitae
XII. IDENTIFY THE
MOST QUALIFIED
Evaluating All Applications and Supporting
Documentation
XIII. PLANNING
AND CONDUCTING THE INTERVIEW
Prepare for the
Interview
General Interview
Checklist
XIV. EVALUATING THE
CANDIDATES
XV. FACULTY
APPLICANT SELECTION MATRIX SUMMARY
Faculty
Applicant Selection Matrix PDF
XVI. STAFF
APPLICANT SELECTION MATRIX SUMMARY
Staff Applicant
Selection Matrix PDF
XVII.
MAKE THE FINAL DECISION
Checking References
Determining Whom to Hire
Making the Job Offer
Foreign Nationals
Selective Service Verification
XVIII. APPENDIX A
– Affirmative
Action Recruitment Plan PDF
XIV. APPENDIX B
– Federal
and State Employment Directives
XX. APPENDIX C
– Sample Interview
Questions PDF
XXI. APPENDIX D – Employment Eligibility for Applicants with
Prior Convictions
(see Employment Eligibility)
XXII. APPENDIX E – Sample Letters PDF
XXIII. APPENDIX F
– Current
Recruiting Resources
XXIV. APPENDIX G –
Potential Recruiting Resources
XXV. APPENDIX H – Two articles from The Chronicle of Higher Education
“Before
Starting a Faculty Search, Take a Good Look at the Search Committee” Commentary by Caroline Sotello Viernes Turner.Word
“The Right Search
Committee” Article by Jean Dowdall Word
XXVI. APPENDIX I – Faculty Search and Affirmative Action
Forms
Request
to Appoint Regular Faculty
Doc
Request to Appoint Full-Time
Temporary Faculty Doc
Request for Faculty Search Doc
TWU
Faculty Qualifications Documentation Form
Doc
TRS
Data Form for Applicants PDF
Voluntary Request for
Affirmative Action Compliance Data Form
PDF
References and Proof of Selective
Service PDF
Notification
and Authorization to Obtain Information PDF
Hiring Evaluation
Checklist Doc
XXVII.
APPENDIX J - Staff Recruiting
Forms
Staff Recruiting Forms PVF Front/PVF Back PDF
Sample Rejection
Letter
Doc
Employment Reference
Check Form
PDF
TRS Data Form for
Applicants PDF
References and Proof of Selective
Service PDF
Notarization
and Authorization to Obtain Information PDF
Employment Application Cover
Letter PDF
Employment
Application - Front PDF
Employment
Application - Back PDF
Voluntary
Request for Affirmative Action Compliance Data Form PDF
Hiring Evaluation
Checklist Doc
I. STATEMENT
ON HANDBOOK USAGE
This handbook is applicable
to all faculty and staff positions except where noted as part of the Search
Committee process.
II. HANDBOOK POLICY STATEMENTS
Purpose and Policy Statement
The
principal of equal opportunity guides all processes and employment decisions on
campus. No persons are to be screened out or treated disparately because of
personal characteristics such as race, national origin, sex, age, handicap,
marital status, or veteran's status. Equal employment opportunity is offered to
all applicants.
The
purpose of the search and selection handbook is to provide guidelines for
search committees and hiring personnel to follow when conducting searches for
faculty and administrative staff positions (at the director level and above)
and hiring classified or professional and administrative (P&A) staff
consistently and legally.
The
enrichment of an educational institution through diversity results not only
from attracting and retaining faculty, staff, and students of differing
ethnicity, but also from differences in language, culture, gender, age, and
disability status. Through equal opportunity practices, an institution can
realize the many benefits of diversity.
The
policy of Texas Woman's University is to conduct hiring that provides qualified
candidates an equal opportunity to be considered for positions. This policy is
written to comply with applicable federal and state regulations. The objectives
for recruiting and searches are to obtain and present for administrative
consideration the best candidates to fill vacancies in a timely manner, and to
ensure that individual applicants are afforded the opportunity to compete on an
equal basis.
Vice
presidents, deans, directors, and department heads are accountable for efforts to
achieve a diverse faculty and/or staff in their respective divisions, colleges,
and departments. By authority of the Board of Regents, the Chancellor and
President is authorized to make offers of employment and to employ personnel.
The
Associate Vice President for Human Resources/Equal Employment Opportunity
Officer speaks for the president regarding equal opportunity issues and is
responsible for ensuring fair and equitable practices in search and selection
processes that include:
The
search committee chair and/or the hiring manager are responsible for collecting
appropriate documentation of the search and selection process. Search
committees and hiring departments are required to review candidates and check
references. The criteria developed to review candidates must be retained with
the search documents. Matrix criteria and interview questions must be
objective, job related, developed in advance, submitted for approval, and
consistently applied. Reference check forms, available online and in the Office
of Human Resources, must be consistently applied and retained for official
documentation. Please refer to the Search and Selection Handbook and or
the University Community Information for specific procedures for recruiting and
selection of Staff and Faculty.
III. WORKFORCE
DIVERSITY PLAN FOR RECRUITING AND SELECTION GUIDELINES
Texas Woman’s University’s Workforce Diversity Plan for Recruiting and
Selection Guidelines address statutory requirements such as the Civil Rights
Act, the Americans with Disabilities Act, the Texas Commission on Human Rights
Act, and the State Appropriations Act. These ensure equal employment
opportunity for all applicants, uniform reporting procedures, and compliance
with federal and state laws and regulations.
The
Accountability Statement referenced in Section II Handbook Policy Statements will
apply.
Operational
Definitions:
Diversity: the entire
range of differences between and among groups
Inclusion: an
organizational cultural trait that values and leverages diverse perspectives
Equity: applying
the same treatment to all; fairness
Access: granting
entry
Tips
on conducting an inclusive selection process:
1. Equity is determined by two factors: the consistency
between the job description and the actual assessment criteria applied; and the
consistency with which all applicants received the same treatment.
2. The degree to which the selection process has been
inclusive depends on
A. A broad distribution of the position announcement;
B. The diversity of the applicant pool;
C. The willingness to expand the range of experiences accepted
as evidence of future success;
D. A conscious commitment to focus the assessment of each
candidate against only the established criteria thereby minimizing the occasion
to make/add assumptions.
E. Hearing and leveraging diverse perspectives during the
assessment process.
3.
Actively recruit for inclusion.
A. Target the recruiting approach to reach a diverse,
qualified pool of applicants.
B. Apply appropriate recruiting efforts to offset the
challenges presented by this position.
C. The ultimate recruiting goal: a large, diverse,
highly qualified applicant pool.
4. Develop specific departmental selection criteria to
add to the Applicant Selection Matrix (available online and through the Office
of Human Resources) using the published qualifications
and the job description for the position. Complete this prior to review
of applications.
5. Ensure equitable treatment of all applicants. Assess
all applicants against the same standard. Extend the same opportunities to all
applicants.
Texas Woman’s University
Office of Human Resources
Workforce Diversity Plan for Recruiting and Selection
Guidelines
Process Review:
A. Follow the process as outlined in the “TWU Search and
Selection Handbook” for all faculty and staff hiring.
B. Allow ample time for review.
C. Communicate early and often with the Office of Human
Resources – we’re here to help.
D. Send the completed Applicant Selection Matrix form for
pre-approval to the Manager of Recruitment and Selection in the Office of Human
Resources.
E. Make your assessment visible - use the Applicant
Selection Matrix form.
Equity Review:
A. Hold all applicants to the same standard
B. Use criteria listed in the job description
C. Make judgments consistent with the criteria when
assessing applicants
Access Review:
A. Consciously examine bias and assumptions associated
with the search.
B. Make a commitment to fill a large, diverse pool of
qualified candidates
C. If a current job description does not exist, create a
job description likely to yield a wide and inclusive pool of candidates.
D. Develop a broad description of scholarship,
experience, and disciplinary background – rather than narrow.
E. Develop an aggressive and comprehensive recruitment
plan that uses multiple recruitment strategies, focusing on personal networking
and targeted mailings.
Diversity Review:
A. Base recruiting and screening process on departmental
needs and assessment of job requirements.
B. Expand the evaluation criteria to encompass the
greatest degree of exposure to a diverse community.
C. Prior to the actual screening, determine the evidence
you are willing to accept as proof that candidates meet the posted criteria.
VII. ESTABLISH PERSONNEL VACANCY
Reviewing the Job Description
At the beginning of the hiring process, the hiring authorities
should review the current job description which will then be made available to
all committee members or hiring personnel (current faculty descriptions are
available in departmental files or Academic Affairs and staff descriptions at
the Office of Human Resources). It is important to review the job description
in detail since it will be used throughout the hiring process. It serves as the
basis for preparing the Personnel Vacancy Form (PVF), Request for Faculty
Search form, conducting job interviews, explaining the job to applicants, and
communicating exact job expectations to the candidate. When a position becomes
vacant, it is an opportunity to rethink the associated job functions; ask if
the job may have changed since last advertised, research why there was
turnover, and identify possible new initiatives assigned to the position. Make
sure the job description wording reflects the departmental strategic plans and
thoroughly describes job expectations. This form should include the position's
essential duties, minimum education and experience requirements, and preferred
qualifications. The request must be justified in terms of the needs and
priorities of the academic unit. Significant changes to the Position
Description may impact the appropriateness of the position's title, salary or
minimum qualifications. Changes to faculty job descriptions require approval by
Academic Affairs and changes to staff descriptions require approval through the
Office of Human Resources. For guidance on the staff job evaluation process,
contact the Office of Human Resources.
VIII
RECRUITMENT AND HIRING PROCESS
FOR ALL STAFF (Non-Search Committee)
Effective January 1, 2003 to January 1, 2008
(Pre-Oracle iRecruitment Module Implementation)
Posting, Referral, and Offer Process
Human Resource Systems and E-mail Requirements
A.
The majority of applicants will apply for positions at TWU by
sending resumes or credentials to one of these dedicated employment email
addresses: staffjobs@twu.edu or facultyjobs@twu.edu.
B. All open and recruited positions will be located on the system file folder called “Employment File” e-mail shared drive (public folder). All hiring department trained administrative support personnel will have access to those received resumes of their department postings by title and vacancy file number.
C. The office of HR will return hard copies
of the signed and approved Personnel Vacancy Form (PVF) and the job description
to departmental hiring managers.
D. In addition, two emails will be sent to
hiring managers for each vacancy opened.
The first email will contain application forms with recommended
interview questions, and the second will contain the hiring forms that must be
completed and submitted to the office of Human Resources to complete the
pre-hire process.
E. Two (2) sample template rejection letters
for interviewed applicants who have had a first and/or a second/multiple
interviews will also be sent to the hiring managers with the email containing
hiring paperwork.
F. All applicants applying by electronic
means will receive automated system generated “thank you” reply e-mail. This
e-mail reply will also explain the TWU recruitment and hiring process from an
applicant prospective.
G. Resumes that are sent to the staffjobs@twu.edu mailbox will be sorted
into qualified and unqualified folders based on the basic minimal requirements of the
position. Resumes that are sent to facultyjobs@twu.edu
mailbox will be placed into the appropriate faculty folder.
H. In compliance with the new applicant tracking law
monitored the by Office of Federal Compliance and Contract Programs (OFCCP),
demographic information will be solicited by for all qualified applicants
submitting resumes by electronic means. The office of Human Resources will be
responsible for compliance of this law.
Position and Employment Advertising
A. A posting notice will be located on all
appropriate employment websites that states - “TWU will only accept
resumes/credentials for open advertised positions”. No
exceptions. For example, TWU will not accept credentials that state,
"applying for any clerical position". The applicant must apply
for a specific position. The credentials must include the
specific job title and/or job code.
B. Employment ads will indicate only
resumes/credentials with advertised job titles and/or job codes on the e-mail
subject line will be accepted.
C. Again, practically all applicant resumes
are to be sent using one of the two dedicated HR employment e-mail addresses.
Please forward to HR employment personnel any resumes received by other
personnel or departments when the recruiting has originated from the HR
Department.
D. E-mail is our first
advertised preference for receiving applicant resumes, the second
is to fax to this dedicated number (940-898-3566), and the last
is by
E. Employment Applications in lieu of electronic
resumes/credentials will be accepted only for certain
F.
Certain
Facilities and Wellness applicants will be required to visit the HR Department
and complete an Employment Application onsite.
G.
Facilities
and/or Wellness hiring supervisors/managers will be asked to visit with HR
employment personnel and review all qualified applications received.
H. Employment application copies will be made
by HR employment personnel for only those applicants the Facilities and/or
Wellness hiring supervisors/managers has selected for interviews.
I.
The
office of Human Resource’s Recruitment and Selection team must approve all job
postings. All ad deadlines are to be
published and most newspaper employment ads will not have
detailed descriptions of the position. We will encourage applicants to
visit our HR Employment website at:
(www.twu.edu/humanresources/employment/employment.htm) for complete job and
“how to apply” information. Postings for the Denton Record Chronicle/
major city newspapers must be received by noon on Thursday for the Sunday
edition. Please allow 48 hours for
approval/ processing of all other postings.
J.
The
office of Human Resources will post open vacancies/ faculty positions on the
following web job boards as needed: http://www.higheredjobs.com/, http://www.insidehighered.com/ and
http://www.monster.com/.
See Appendix F for information about
these job boards and other resources available.
Sourcing and Selection
Frequent Asked Questions (FAQ) for
the University Community
Why is Human
Resources making changes to the recruitment and hiring processes?
To comply with the new Internet Tracking Law and to
streamline the recruitment process to allow for timely responses with
applicants and hiring departments. These changes will also provide for
seamless transition to the upcoming implementation of the HRIS/ Oracle
(I-recruitment) module. All manual processes will be eliminated once
I-recruitment has been put in to operation.
How will I
access the resumes for my vacant position?
All open and recruited positions will be located on
system file folder called the “Employment File” on the shared drive e-mail
(public folder). Certain hiring department personnel will have access to
receive and review resumes by your position and vacancy file number.
How will
these changes benefit my department in the hiring and recruitment process?
These changes will increase the quality of the
applicant pool by increasing the quantity of resumes/credentials received
by as much as 100%. We strongly
believe the new processes will make applying for all positions at TWU
easy, simple, and friendly. Also the changes will increase
involvement by developing partnerships with all hiring department
employees and at the same time offer faculty recruiting services to all
academic departments.
I thought it
was important that all applicants should complete an employment application?
A completed application is still required for all
interviewed applicants; however, instead of all applicants coming to HR to
complete an application, only the applicants selected for an interview will
complete an application. The hiring department administrative
support personnel may e-mail the application packet forms to applicants before
the onsite interview or the applicants can complete an application in the
hiring department at the point of the interview. Once the selection decision has been made,
please forward all original applications to HR employment personnel.
Will my department still need to complete
a Personnel Vacancy Form (PVF) in order to open a position?
Yes, the Personnel Vacancy Form (PVF) is available as a PDF document at: www.twu.edu/humanresources/compensation.
The
PVF form was revised in August of 2006 to include a category for educational/
experience requirements and supervisory responsibility. Please ensure that the revised form is used
for all new vacancies. The initial process of completing the PVF and
routing for signatures remains the same.
Will Human
Resources change the way open positions are advertised?
The HR Employment Department will approve all
advertisements (newspaper and premium external web job board
advertisements). All ad deadlines will be published and most newspaper
employment ads will not have detailed descriptions of the job. We will
encourage applicants to visit our Human Resources Employment website for
complete job and “how to apply” information. Postings for the Denton
Record Chronicle/ major city newspapers must be received by noon on Thursday
for the Sunday edition. Please allow 48
hours for approval/ processing of all other postings. Human Resources has set
up agreements with the top general job boards for higher education including: http://www.higheredjobs.com/, www.InsideHigherEd.com, and www.Monster.com.
Please see Appendix F for a more detailed description
about these posting options.
Will my
department still be responsible for reference checks? What about criminal
background checks?
Yes, the hiring department will be responsible for
completing a minimum of three (3) work related references and sending the
results to the office of Human Resources with the pre-hire paperwork. The
reference check form will be sent to the hiring manager via email with the
other application forms after the vacancy is opened. A minimum criminal background
check (information already available in the public domain) will be completed on
all applicants by HR employment personnel on the final selected
candidate. Human Resources developed a guide sheet on employment
criteria for applicants with criminal records. This guide sheet will be
publicized on the HR Employment webpage and HR employment personnel will
have responsibility to determine an applicant’s employment eligibility. HR also
developed a Notification and Authorization to Obtain (NAO) information
liability release form for employment information gathered during the
background and selection process for all applicants.
Who makes
the official job offer?
HR employment personnel will handle all Employment
Offer Letters (EOL) for positions at or below director level. The office of the
Provost will present Employment Offer Letters to position at or above director
level. The Provost will send official letter offering appointment for Faculty
positions.
o
Under no circumstance should an offer of
employment (inferred or implied) be extended by the hiring manager/ hiring
department.
o
All
Employment Offer Letters (EOL) and Job Descriptions (JD) will be required to
be acknowledged and accepted with required applicant signatures.
Now that I’ve
filled my vacant position with the most qualified candidate, what happens next?
The new employee will be required to complete the
payroll forms on/ before the first day of employment. The hiring department will be responsible for
submitting the Personnel Transaction Form (PTF) once the payroll forms have
been entered into the HRIS system. The
new employee will be required to attend new employee orientation (NEO) within
the first 30 days of employment. The
office of Human Resources will include the NEO dates on the Employment Offer
Letter. The hiring department needs to
make sure that the employees attend new employee orientation (NEO).
During orientation, the new employee learns about TWU policies, via the staff
handbook, and benefits. The new employee must also complete the required
Equal Employment Opportunity training. Lastly, the hiring department is
responsible for sending rejection letters to applicants interviewed, but not
selected. There are two (2) sample template rejection letters for interviewed
applicants that have had a first interview or either a second/multiple
interviews that are set up on the shared drive for department administrative
support personnel to access.
Will these changes affect how I recruit
and hire temporary employees?
All of the changes in recruitment
affect the hiring of temporary employees. For Temporary
positions where the candidate has already been selected, the department
will attach a completed application including the resume to the Personnel
Vacancy form (PVF). Applicants for temporary employment must still
meet the minimum qualifications, as outlined in the job description, for
all positions for which they apply. A guide for hiring temporary employment is
available at:
http://www.twu.edu/humanresources/TemporaryEmployees.doc
IX.
RECRUITMENT AND HIRING PROCESS FOR ALL FACULTY (And staff positions at
the Director Level (optional) and above)
A.
Before a faculty
search may begin, the Department Chair/Associate Dean will complete a Request
for Faculty Search form and forward to Dean for approval. If the search is to fill an existing
position, a letter of resignation and terminating PTF must accompany the Request
for Faculty Search form. Any
deviation from this policy must be approved by the Office of Human
Resources. NOTE: In unusual circumstances the University has
the right to do a faculty search on a prospective position opening. A copy of
the approved request should be sent to the office of Human Resources to
establish tracking criteria.
B.
The Search Committee
will review the job description, create an advertisement, and develop and
implement a recruitment plan.
Advertisement must be approved by the Manager of Recruitment and
Selection in Human Resources prior to advertising. Human Resources will place the ads on the TWU
website, HigherEd.com website, and InsideHigherEd.com website at no cost to the
department; additional ads in The Chronicle of Higher Ed or specialized
publications will be at the expense of the department.
C.
Job
notices will have a ten (10) day minimum posting to include one weekend for
greater recruiting exposure.
D.
Search
Committees not satisfied with applicant quality may request re-posting.
E.
All
qualified applicants will submit a hard copy of their credentials directly to
the search committee as instructed in the advertisement. Any resumes submitted by email must come
through the Office of Human Resources to be processed in compliance with the
Internet Applicant law. Resumes
requested by email should be sent to: facultyjobs@twu.edu. Faculty Search Committees will have
permission to review these resumes in the Public folders stored in Outlook at
the following location: Public Folders/ HR Employment folder/Faculty Positions.
F.
Applicants
who are called for an onsite interview by the Search Committee will complete
the employment application
G.
Search
Committees will have the option to email application packets forms to
applicant(s) before the onsite interview, or the candidate can complete the
application in the hiring department before the interview. (We recommend 30
minutes before the start of the interview.)
In the case of hard copy credential submission, the Voluntary
Request for Affirmative Action Data form will need to be completed and
to be sent to Human Resources by the chairperson of the search committee. In the case of electronic resume submission,
the Voluntary Request for Affirmative Action Data will be sent to the candidate
via electronic format by the office of Human Resources in compliance of the
Internet Applicant Law. Applicants that
have submitted their resume to facultyjobs@twu.edu
will not need to complete this form with the application paperwork.
H.
HR
has developed a Notification and Authorization to Obtain (NAO) information
liability release form (included in the application packet) for employment
information gathered during the background and selection process for all
applicants.
I.
The Search
Committee will inform candidates that unofficial transcripts of all academic
work will be expected at the time of the on-campus interview. The Search
Committee will complete any verification of an applicant’s educational
credentials. An applicant can satisfy this requirement by providing copies of
all transcripts and diplomas. Otherwise the Search Committee will verify
the applicant’s educational credentials using the pre-signed NAO authorization.
J.
A
minimum of three (3) work related references are required to be contacted for
the final selected candidate, by the Search Committee. The work related
references should be documented and remain in the hiring file.
K.
A
minimum criminal background check (information already available in the public
domain) will be completed by Human Resource employment personnel on the final
selected candidate, prior to making
an offer to the candidate. Please note:
out of state background checks may take up to 3 days to complete. Out of state background checks are required
for all candidates that have lived in states other than
L.
HR
has developed a guide sheet on employment criteria for applicants with criminal
records. This guide sheet is publicized on the HR Employment webpage and
HR employment personnel will have the sole responsibility in determining an
applicant’s employment eligibility.
M.
The Search
Committee will complete the Request to Appoint
Regular Faculty form and forward
with the recommendation and the complete search file to the Department
Chair. With the file, the Search
Committee will forward the blank Faculty
Applicant Selection Matrix with the names of the candidates interviewed
on campus.
N.
The
Department Chair will review Search
Committee recommendation, make a recommendation to the Dean, and forward the Request
to Appoint Regular Faculty form and the complete search file to the
Dean.
O.
The
Dean will forward the search file to the
Diversity Officer in the Office of Human Resources for approval to make a job
offer, including the Notification
and Authorization to obtain Information form.
P.
The Department
Chair/Dean will complete the Faculty
Qualifications Form and send to the Associate Vice President for
Research and Institutional Effectiveness for approval of qualifications.
Q.
The
Associate Vice President will forward the
complete search file to the Provost, who will approve or deny request to hire.
R.
The
Dean will make a verbal offer to the
candidate selected, and remind the candidate of need for official transcripts
from all colleges/universities attended.
S. The Dean will then notify the Provost in writing if
the candidate verbally accepts, and sends a copy of the Faculty Applicant
Selection Matrix to Human Resources for filing.
T.
The
Provost will handle all Employment Offer Letters (EOL) for positions above
director level, and will send an
official letter offering appointment.
Employment Offer Letters (EOL) for positions at the Director level may
be sent by the office of Human Resources or by the Provost depending on the
position being filled.
U.
The
EOL and Job Description (JD) will be required to be acknowledged and accepted
with required applicant signatures.
V.
Once
the candidate returns the signed acceptance
of offer, the Department Chair will mail a TWU Welcome Packet.
W.
The
Department Chair will notify the Manager
of Recruitment and Selection that the position has been filled and
advertisements need to be removed from website(s).
X.
The
Department Chair will then complete a Personnel
Transaction Form.
Y.
The
faculty hiring files will be kept in the Provost’s office.
ESTABLISH THE SEARCH COMMITTEE
Identifying Search Committee Members
Search committees are often used for
positions of campus-wide significance with major decision-making
responsibilities, or positions of unique titles and duties. Bringing a wide
spectrum of backgrounds to such a search committee can serve to better identify
the most qualified person for the position. Some things to consider when
appointing a committee include:
Definitive
and specific measures must be taken in order that applicant pools and
departmental workforce composition meet the goal of reflecting applicant pools
representing all segments of the population. Advertisements in media oriented
to underrepresented groups are strongly recommended, and statements in all ads
that "TWU is an EO/AA employer" are required. (Refer to Appendix D
for a list of media and agencies oriented toward professional and
underrepresented groups.)
All
minutes, list of search committee members, copies of correspondence, candidate
vitas, resumes, applications, job announcement(s) and requirements, criteria
used to evaluate candidates, interview questions, reference check information
and notes made during telephone interviews become official documents. Because
the university may be vulnerable to a complaint, proper documentation on
screening decisions must exist. At the close of a search the official documents
described must be retained for a period of three years.
Official
search and selection documents include:
XI. RECRUIT QUALIFIED APPLICANTS
Online
Complete staff job descriptions are available
from the Office of Human Resources and faculty job descriptions are available
from Academic Affairs.
For staff positions, the online TWU Employment
Opportunities allows postings to be viewed 24/7 around the world by anyone with
access to a computer and the Internet. For specific positions, you may find it
beneficial to supplement with additional advertising. There are numerous
sources of potential applicants that can be tapped to build the applicant pool.
Several major sources are listed below:
Networking (Only Faculty
and Staff at the Director Level and Above)
Networking remains the number one source for
increasing an applicant pool. Often the object of person-to-person networking
is to reach qualified candidates who are happily and productively employed
elsewhere. Ask internal and external professional contacts if they can
recommend someone in the field. You may be able to identify potential
applicants through networking factors including similar academic interests,
graduate origin, research interests, professional organizations, etc. Look for
candidates who hold similar positions at other colleges/universities, or
recruit those who serve in a high-level support positions to your title. Ask an
officer of your organized professional society for networking contacts or names
of candidates. Avoid general broadcast letters and concentrate on one-on-one contacts.
Broad Scale Advertising
Committees and hiring departments may decide to place
advertisements in designated newspapers, academic or professional journals.
These advertisements should mirror the requirements, salary and job
description. They should also include the “TWU is an EO/AA employer”
statement. An option for search committees is to request that faculty and
staff applicants submit vita and resumes via Human Resources at facultyjobs@twu.edu
or staffjobs@twu.edu.
In this option Human Resources would route the information to the search
committee.
Increasing Diversity in Your Applicant Pool
To enlarge the pool of candidates, the department head
and search committee or hiring department should advertise in publications
and/or on Internet sites that will reach a diverse population, as well as make
a special effort to attract underutilized groups. Advertising in appropriate
publications, contacting relevant organizations and listing on related Internet
sites will not only help to enlarge the pool of candidates but will also convey
the commitment of a department and an institution to recruit women and
minorities. Making direct contact with professional organizations and
colleagues is an effective method of expanding your search. The informal,
"word-of-mouth" approach to recruitment is one of the most successful
practices for identifying candidates. The following activities are recommended
for specific searches, as well as for possible ongoing endeavors:
Acknowledging Receipt of Resumes and Vitae
If
search committees utilize the option to
route the resumes and vitae through Human Resources, applicants who submit
online will receive an automatic response detailing the employment process.
If
search committees elect to receive vitae and resumes directly, the committee
needs to forward the Pre-Employment Affirmative Action Data Forms by mail to
the selected candidates.
Applicants
for “Classified” and “Professional and Administrative” (P&A) positions
should submit their resume directly to Human Resources online and they will
receive an automatic response detailing the employment process.
Applicants for certain Facilities Management and
XII. IDENTIFY THE MOST QUALIFIED
Evaluating all Applications and Supporting
Documentation
Hiring authorities should select the individual that
best meets the identified job criteria. The hiring authorities must decide if
it is feasible to interview all applicants. The hiring authorities should ask
job-related questions to all applicants as part of the interview process.
Some tips to help you detect discrepancies on resumes
and supporting documentation:
XIII. PLANNING AND CONDUCTING THE
INTERVIEW
Prepare for the Interview
Interviewing and selecting the right person is an
important responsibility of hiring authorities in ensuring the University
reaches its goals. When interviewers rely on their intuition as a basis for
making employment recommendations, the results may generate unreliable
information, lead to poor selection decisions, and establish grounds for a
legal challenge for discrimination. In contrast, a well-planned
interview process provides evidence about the applicant's ability to perform a
job.
To conduct interviews that can predict job
performance, hiring authorities should preplan for the interview by conducting
a thorough review of job requirements, create a series of job-related interview
questions, and seek job-related work examples in the interview. The interview
questions in Appendix B can be tailored and used in any situation. This list of
questions is not exhaustive. The set of questions and anticipated answers
should be written and reviewed by the hiring authorities in preparation for the
interviews. Although all applicants are asked the same set of questions, the
hiring authorities may ask more specific questions based on responses to
initial questions or to clarify relevant work experience and education
identified on the applicant's resume/vita.
If the hiring authorities plan to use team or panel
interviews, the same team or panel should be present during each interview to
ensure consistent treatment of all applicants and consistent interpretation of
the information obtained during the interview. In the case of faculty and staff
at the director level and above searches, this team should be composed of a
diverse group of individuals from both inside and outside the department.
General Interview Guidelines
The hiring authorities should do the following:
Controlling the interview is dependent upon careful
listening combined with key questions.
Hiring authorities need to encourage and guide the
applicant's responses concerning work history. A common error of ineffective
interviewers is to concentrate exclusively on the questions they intend to ask
and neglect to listen to the applicant. Ideally interviewers should not talk
more than 20 percent of the time. Ask open ended questions to encourage
thorough, job-related answers, then listen and evaluate.
XIV.
EVALUATING THE CANDIDATES
Evaluation
methods will be utilized as part of the hiring process. All criteria must be
job related. It is required that hiring authorities records include the
"decision points" of the recruitment: identified criteria and the
candidates who did not meet them.
Relation
of the job requirements to the evaluation criteria is vital. When equivalencies
are agreed upon by the hiring authorities, they should be applied consistently
and fairly to all candidates. Candidates who are approximately equal should be
treated similarly, and strict adherence to precise years-and-months criteria is
not recommended.
Hiring
authorities that compare candidates with criteria, without setting an arbitrary
number of candidates for passing that round, are in a posture least vulnerable
to discrimination complaints. "Selecting the best 20" is an example
of a strongly discouraged criterion.
The matrix systems for
faculty and staff found in Section X and XI is used to rate applicants.
Remember that the criteria that the hiring authorities design to evaluate
candidates must be objective and consistently applied. Please contact the
Office of Human Resources for questions regarding the Faculty and Staff Hiring
Matrix.
XV.
FACULTY APPLICANT SELECTION
MATRIX SUMMARY
The
Faculty Applicant Selection Matrix is a necessary tool to ensure a fair,
equitable, and standardized method of selection and hiring criteria. It
also complies with requirements under federal and state equal employment
opportunity laws and regulations.
The
form is to be completed by the Search Committee Chair or the Associate Dean,
and forward to the Dean for approval (follow the steps in the Faculty
Search and Appoint Checklist). All candidates that are to be
interviewed for the position should be listed on the Matrix. The search
committee or hiring department should complete all required criteria: Education
Qualification, Experience Qualification, Achievements in Accreditations,
Academic Competency Achievements, Professional and Other Achievements and
Overall Assessment. The hiring department can include more specific
and/or additional selection and hiring criteria in the remaining four (4) blank
columns.
The
search committee or hiring department selection criteria and proposed interview
questions must be submitted for approval to Office of Human Resources prior to
the interviewing of applicants.
The
selection matrix scores are measured on a scale of one (1) to ten (10).
One (1) being the lowest and ten (10) being the highest. The total point
value assigned to the matrix criteria should equal 100 points. The weight of
each criteria may be changed to reflect the importance of that column (i.e.,
one item may rate a maximum of 15 points and another may be less important and
rate 5 points maximum). The minimum overall score a candidate can receive
in order to be considered is seventy (70).
Assessment Criteria:
Education Qualification: Number of graduate hours in the teaching discipline.
Experience Qualification: Contribution to teaching in the discipline (number of
years, courses taught).
Achievements in
Credentials: Publications, licenses,
and certificates in teaching discipline.
Academic Competency
Achievements: Technical performance
and accomplishments in direct teaching discipline.
Professional & Other
Competency Achievements: Professional
and other accomplishments in related teaching disciplines.
Four
(4) Blank Criteria: For the
reminding four (4) criteria, please select performance and job related
specifics to the actual position.
Overall
Assessment: This score indicates
the quality of the interview such as overall communication skills, both
orally and written and the quality of employment references attained regarding
the candidate.
XVI. STAFF APPLICANT SELECTION
MATRIX SUMMARY
This
Staff Applicant Selection Matrix is a necessary tool to ensure a fair,
equitable, and standardized method of selection and hiring criteria. It
also complies with requirements under federal and state equal employment
opportunity laws and regulations.
The
form is to be completed by both the hiring department. All candidates that are
to be interviewed for the position should be listed on the Matrix. The
hiring department or search committee should complete all of the required
criteria related to the qualification/ application process and the following
categories: Communication Skills Score, Reference Score, and the Overall
Assessment Score. The hiring department should include more specific
and/or additional selection and hiring criteria in the remaining four (4) blank
columns.
The
selection matrix scores are measured on a scale of one (1) to ten (10).
One (1) being the lowest and ten (10) being the highest. The total point
value assigned for all criteria should equal 100 points. The weight of each
criteria may be changed to reflect the importance of that column (i.e., one
item may rate a maximum of 15 points and another may be less important and rate
5 points maximum). The minimum overall score a candidate can receive in
order to be considered is seventy (70).
Assessment Criteria:
Applying
Process: This score evaluates
applicant’s ability to follow direction when submitting their
resume/application. For example: was the information provided on the
resume/ application comprehensive/ useful; were all of the forms filled out
completely? To be completed by the
Hiring Manager.
Education
Qualification: This score
represents if applicant meets minimum education requirements as stipulated by
job description. To be completed by the Hiring Manager.
Experience
Qualification: This score
represents if applicant meets minimum experience requirements as stipulated by
job description. To be completed by the Hiring Manager.
Communication
Skills: This score represents
the applicants ability to communicate both orally and written; where
applicable, with interviewer and articulate their work experiences and job
skills. To be completed by hiring department.
References: This score represents the quality and quantity
of references applicants provide. To be completed by hiring department.
Four
(4) Blank Criteria: For the
reminding four (4) criteria, please select performance and job related
specifics to the actual position.
Overall
Assessment: This score
indicates the quality of the interview (Non-Communication Skills) as well as
hiring departments overall opinion of applicant. To be completed by
hiring department
XVII. MAKE THE FINAL
DECISION
Checking References
A minimum of at least three telephone
references must be documented for the applicants selected. If the person giving
the reference says the candidate would not be eligible for rehire, you will
want to consider removing that candidate from further consideration.
Note: Reference checking guidelines are available in
the Office of Human Resources.
Determining Whom to Hire
When making the final hiring decision, the hiring
authorities should use only the weighted job-related criteria. Gathering,
integrating and evaluating interview information includes identifying
applicants' specific knowledge, skills, and abilities, and judging them in the
context of the job requirements. Interview evaluations, in conjunction with
other information gathered during the selection process (e.g., reference
checks, interview responses, resume, correspondence), should form the basis for
the final decision. The hiring authorities should select the individual that
best meets the identified job criteria.
Making the Job Offer
Following a faculty selection decision, the
appropriate university representatives should notify the selected applicant.
Initial notification may be done verbally, but the applicant should also
receive an official written contract from the Department of Academic Affairs
confirming the salary, job title, and start date. The committee must
complete the Request to Appoint Regular Faculty form and forward to the Dean
prior to a job offer.
For staff at the director level and above selection
decisions, notifications and official offers are extended by the appropriate
university representatives. Sample Offer of Employment letters and rejection
letters are in Appendix C.
For “Classified” and most “Professional and
Administrative” staff, the Office of Human Resources will extend the official
job offer after the hiring department has submitted the applications of all
interviewed applicants, the three (3) reference checks on the selected
candidate, the Applicant Summary form, and the completed Staff Applicant Selection
Matrix. In addition, the background check and [if necessary] a degree
verification/ proof of selective service registration will be completed by the
office of Human Resources before the official job offer is presented to the
selected candidate. As a reminder, HR has developed a
guide sheet on employment criteria for applicants with criminal records.
This guide sheet is publicized on the HR Employment webpage and HR employment
personnel will have the sole responsibility in determining an applicant’s employment
eligibility.
Foreign Nationals
All job offers must be made conditional upon proof of
authorization to work in the
Selective
Service Verification
Males
born January 1, 1960 or after must be registered for Selective Service in order
to be eligible for employment with the State of
APPENDIX B - FEDERAL AND STATE EMPLOYMENT
DIRECTIVES
Equal Pay Act of 1963
Paying workers of one sex at a rate different from
that paid the other sex is unlawful under the federal Equal Pay Act of 1963,
where the job in question involves equal skill, effort, and responsibility and
is performed under similar working conditions in the same establishment.
EEOC Title VII of the Civil Rights Act of 1964 (as
amended)
The most prominent source of anti-bias employment
rules is Title VII of the Civil rights Act of 1964. It forbids discrimination in
all area of the employer/employee relationship, from advertisement for new
employees through termination or retirement, on the basis of race, color, sex
(including pregnancy, childbirth, or abortion), religion, or national origin.
Executive Order 11246 or 1965 (as amended)
Requires any agency that receives federal funds to
establish an Affirmative Action Plan.
Age Discrimination in Employment Act of 1967 (ADEA)
(as amended)
It is unlawful to discriminate against employees or
job applicants because of age when they are 40 or more years old.
Vocational Rehabilitation Act of 1973
Discrimination based on a person's handicap status is
the target of the federal Vocational Rehabilitation Act of 1973, which applies
to federal agencies and departments in the Executive Branch; private employers
performing under federal contracts or subcontracts exceeding $2,500; and
recipients of federal grants and federally assisted programs.
EEOC Uniform Guideline on Employee Selection
Procedures of 1978
Selection procedures used must be a valid measure of
performance on the job and have no adverse impact on any particular group.
Pregnancy Discrimination Act of 1978
Requires that employers provide pregnant employees
with the same benefits as individuals with any other disability. They cannot be
forced to resign or take a leave of absence because of pregnancy. An employer
cannot refuse to hire a woman due to pregnancy related conditions as long as
she can perform the major job functions.
Prohibits discrimination in employment transactions on
the basis of race, color, national origin, religion, sex, age, or handicap
status by public and private employers in the State of
Immigration Reform and control Act of 1986
Makes it unlawful to knowingly hire illegal aliens and
mandates detailed record keeping procedures for any employees hired, including
Americans with Disabilities Act of 1990 (
This Act further enhances the Rehabilitation Act by
covering all employers with 25 or more employees. This Act covers all persons who
have a disability that limits a major life function, have a history of such a
disability, or are regarded as having such a disability.
An individual is considered disabled under
An individual with a disability must be qualified
to perform the essential job functions with or without reasonable accommodation
to be protected by the
Under ADA, employers are required to make reasonable
accommodations to the known physical or mental limitations of an otherwise
qualified individual with a disability, unless accommodations pose an undue
hardship on the employer.
See TWU Policy 3.14 on
APPENDIX
F – CURRENT RECRUITING RESOURCES
In
order for Texas Woman’s University to achieve its affirmative action goals,
special efforts will be made, within budget limitations, to implement
continuous programs designed to recruit, select, place and train qualified
minorities and females within all segments of the work force. In order to
achieve its objectives, the University will engage in active recruitment of
minority and female candidates.
Texas
Woman’s University has identified the following fifty-six (56) recruiting
sources as shown below. To achieve the affirmative action and recruiting
goals, TWU recruits from these major sources for virtually all University
positions because these sources have the widest appeal to the largest diverse
applicant seekers. In addition, TWU recruits from many more targeted
sources due to specific appeal to minority and female candidates.
To
address the mentioned underutilized group of staff areas, TWU has chosen to use
the Office of Human Resources’ website, the Denton Record Chronicle (the local
newspaper) and Monster.com (to be used at the desertion of the office of Human
Resources for hard to fill positions). For the underutilized group of faculty,
in addition to The Chronicle of Higher Education, Inside Higher Education, and
Higher Education Jobs, many chairs, deans and faculty have plans or have
attended conferences and related events to increase the diverse pool for these
job groups.
Resources Always Used for
Staff Positions:
Additional Resources
Available for Staff Positions (cost of advertising in these sources will be at
the department’s expense):
Resources Always Used for
Faculty Positions:
·
Has 117
institutions on annual contract and more than 600 schools have posted jobs with
Inside Higher Ed. They have ~ 2061 jobs posted on a daily basis.
Additional Resources Used for
Faculty Positions (cost of advertising in these sources will be at the
department’s expense):
1. The Chronicle of Higher Education: http://chronicle.com/jobs/
2. Dallas Morning News (http://www.dallasnews.com/classifieds/jobcenter/index-employers.html
)
3. Ft. Worth Star Telegram (http://www.dfw.com/mld/dfw/contact_us/advertise/
)
4. The Hispanic Outlook in Higher Education Magazine (http://www.hispanicoutlook.com/index.htm)
5. TLA (Texas Library Association) electronic job posting
http://www.txla.org/jobline/jobline.asp
6.
7. Various Librarian Specialty Listservs:
Business
reference (BUSLIB-L@LISTSERV.BOISESTATE.EDU)
Texas
State Library Jobline (ld@tsl.state.tx.us)
Library
administration (LISTPROC@LIST.AB.UMD.EDU)
Library
reference (LIBREF-L@LISTSERV.KENT.EDU)
Bibliographic instruction (BI-L@LISTSERV.BYU.EDU)
College
libraries section of ACRL (COLLIB-L@ala.org)
UNT
MLS students (SLIS-L@UNT.EDU)
TWU
MLS students (SLIS@TWU.EDU)
TexShare
(texShare-Users@lists.cc.utexas.edu)
Library
job postings (sarah@libraryjobpostings.org)
Library
jobs (http://www.libjobs.com/)
8. Mailings to accredited Library Schools nationwide
9. Professional meetings-Southern Nursing Research
Society; Sigma Theta Tau International
10.
11. “Chemical
and Engineering News”
12. The College Music Society Vacancy List
13. Science, weekly publication
14. American
Sociological Association Employment Bulletin
15. American
Physical Therapy Association Bulletin
16. Association
of Library and Information Studies Educators
17. Publication
of the modern Language Association Job List
18. Association
of Departments of English
19. Association
of Departments of Foreign Languages
20. National
Council of Teachers of English
21. College
Conference on College Composition and Communication
22. College
English Association
23. Writing
Program Administrators
24.
25. College
Conference of Teachers of English
26.
27. The
National NASW News and the statewide NASW Network.
28. Baccalaureate
Social Work Program Directors Association (BPD) internet listserve
29. Journal
of Dance Education
30. Dance
Research Journal
31. Artsearch-National
Employment Bulletin for the Arts
32. National
Dance Education Organization Listserve and Newsletter
33. Congress
on Research in Dance Newsletter
34. Mail
position announcement to approximately 75 minority dance companies &
professional schools
35. “Dear
Colleague” letters to university dance departments with minority enrollments
requesting nomination of qualified minority candidates
36. “Dear
Colleague” letters to approximately 25 minority dance faculty requesting
nomination of qualified minority
37. National
38. American
Educational Research Association
39. International
Reading Association
40. College
Arts Association (CAA)
41. The
National Art Education Association
42.
43.
44.
APPENDIX
G – POTENTIAL RECRUITING RESOURCES
Media and Agencies Oriented Toward Professional and
Underrepresented Groups
Newsletter/Journal
Advertisements
Affirmative Action Register
for Effective Equal Opportunity Recruitment
(314) 991-1335, (800)
537-0655, (314) 997-1788 FAX
Black Issues in Higher
Education
Cox, Matthews & Associates,
Inc. Pub.
10520 Warwick Avenue, Suite B-8
Fairfax, VA 22030-3108
(800) 783-3199, (703)
385-2981, (703) 385-1839 FAX
The Black Scholar
Black World Foundation
Hispanic Link News Services,
Inc./Hispanic Link Weekly Report
1420 N. Street NW
(202) 234-0280, (202)
234-0737
LaRed/The Net: The
Hispanic Journal of Education, Commentary and Reviews
Floricanto Press
(818) 990-1885, (818)
349-0403 FAX
The National Hispanic
Reporter
(202) 723-2470
National Minority Campus
Chronicle
National Muticultural
Banner
WarBuc Educational
Publications
El Noticiario de
Tache
Spokeswoman
TACHE 120 Cabrini Boulevard
(512) 483-7543
Organizations
American Association of
University Professors
Committee on the Status of
Women in the Academic Profession
American Association of
University Women
Graduate Woman
Published by the American
Association of University Women
(see above)
Association for Asian Studies
The
One Lane Hall
Association of Black
Administrators
Massachusetts Institute of
Technology
77
Association for Women in Mathematics
Newsletter
Association of Women in
Science Newsletter
2401
College and University
Personnel Association (CUPA)
The CUPA News
(202) 429-0311, (202)
429-0149 FAX
Committee on Institutional
Cooperation
Equal Opportunity – CWC
Hispanic Higher Education
Coalition
Sylvia Rodriguez, Assistant
Dean of Enrollment Services, NW College
901 Yorkchester
(713) 759-1101, (713)
752-8484 FAX
LULAC Council
(713) 223-5510
Mexican American Chamber of
Commerce (MACC)
(713) 923-3135
N.A.A.C.P.
and
National
National Association for
Equal Opportunities in Higher Education (NAFEO)
2001 S. Street, NW
National Association for
Equal Opportunity in Higher Education
National Association of Women
Deans, Administrators, and Counselors
National Urban League, Inc.
Attn: John Jacob,
President
(212) 310-9000
Office for the Advancement of
Public Negro Colleges (OAPNC)
One DuPont Circle NW, Suite 710
(202) 293-7120
Jafus Cavil, TABPHE President
Coordinator, Multicultural
Services
TSTC-Waco
(817) 799-3611
(713) 655-1414
Women in Education
c/o Vicki Bortolussi
1523
VITA Banks/Registry
The University of Georgia
Vita Bank
Claude-Leonard Davis,
Director
3
Minority Faculty Registry
William B. Jones
Southwestern University
(512) 863-1220, (512)
863-5788 FAX
The
Hector Castillo, Coordinator
(512) 483-6140, (512)
483-6149 FAX
The
Dale B. Robinson, Director
Affirmative Action and Equal
Opportunity Programs
Women and Minorities Vita
Bank
Alan B. Gould, Provost
L. Jill Rambert
Faculty Data Bank Coordinator
Southern Regional Education
Board
592
(404) 875-9211, (404)
872-1477 FAX
Committee on Institutional
Cooperation (CIC)
(217) 333-8475
HEGIS – Higher Education
Director
Higher Education Publication,
Inc.
(703) 532-2300
(703) 532-2305 FAX