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Summer Conference Cleaning Crew
Job Description
The Conference Cleaning Crew (CCC) position is a temporary position available during the summer months (mid-May to mid-August) in the conference residence halls. CCCs may work up to, and should expect to, work 30-40 hours per week.
These positions are an integral part of the summer conference program, ensuring that facilities are ready for guests and providing assistance to conference groups and camps.
Qualifications
Candidates must be able to work with diverse populations and exhibit excellent customer service attitude at all times. Excellent communication skills and a strong work ethic are desired qualities for this position.
The CCC reports directly to the Assistant to the Director of Residence Services. CCCs must be able to work approximately 30-40 hours per week, at varying hours, as well as serve in an “on-call” capacity. The CCC may take only one class per summer term. There are no exceptions to this requirement. All CCCs must attend mandatory training prior to the arrival of the first conference.
Remuneration
CCCs will receive wages of $7.27 per hour, and $100.00 Dining Dollars.
Responsibilities
- Serve as a public relations agent for the University with various conference guests
- Attend and participate in all staff meetings and staff training sessions
- Maintain open positive communication with conference group participants
- Communicate and carry out conference housing and emergency policies and procedures
- Advise the AM, RD and other key staff immediately of any problems or illness relating to the conference participants
- Climb stairs
- Lift and carry bulky objects up to 10 pounds
- Use industrial strength cleaning solutions
- Bend, stretch, and reach for objects
- Assigned room preparation duties, including but not limited to, mopping and vacuuming of facilities, cleaning of room and bathrooms, room setup and preparation
- Reporting work orders for facility repairs
- Following housing and university safety procedures when preparing the facility for a conference, including but not limited to, the use of a back brace; the use of eye protection as needed; and the use of other safety equipment as provided
- Other duties as assigned by Housing staff members, including, but not limited to, the Assistant to the Director for Residence Services, Residence Director, Area Managers and the Director and Assistant Directors of University Housing.
Summer Conference Assistant
Job Description
The Summer Conference Assistant (SCA) position, is a temporary full time position available during the summer months (mid-May to mid-August) in the conference residence halls. SCAs work 40 hours per week.
This position is an integral part of the summer conference program, providing customer service to conference groups, camps, and university guests, and ensuring that conference facilities as well as guest services are provided in an appropriate manner.
Qualifications
Candidates must be able to work with diverse populations, multi-task, and exhibit excellent customer service attitude at all times. Excellent communication skills and strong organizational skills are required qualities for this position.
The SCA reports directly to the Senior Assistant Director, Area Manager and or Residence Director assigned to summer conferences. SCAs must be able to work 40 hours per week, at varying hours, as well as serve in an “on-call” capacity overnight and on weekends. The SCA may only take classes during the summer 1 session only. All SCAs must attend mandatory training prior to the arrival of the first conference.
Remuneration
SCA will receive wages of $7.27 per hour and $100 Dining Dollars
Responsibilities
- Serve as a public relations agent for the University with all conference guests
- Create a welcoming atmosphere in the residence halls used for conferences, this includes making sure that bulletin boards are decorated and displayed with information on the campus, the city of Denton, Dallas, Denton county and the surrounding areas, and changing these displays as necessary
- Scheduling, posting, and maintaining office hours during a conference’s stay
- Work 12 hours predetermined desk hours of your choice
- Participate in the on-call rotation for conference staff (nightly rotations as well as
24 hour weekend and holiday rotations)
- Facilitate a smooth process for the arrival and departure of conference guests
- Completing daily key inventory, and taking corrective action when necessary to maintain key records accuracy
- Assist with the preparation of bills/invoices for conference groups, assessing charges to conference groups for damages or extra cleaning costs caused by conference guests
- Attend and participate in all staff meetings and staff training sessions
- Maintain open, positive communication with conference group participants
- Maintain open communication with housing and other university staff
- Communicate and carry out conference housing and emergency policies and procedures
- Advise the Senior Assistant Director, the Area Manager, and/or Residence Director and other key staff immediately of any problems or illness relating to the conference participants
- Climb stairs
- Lift and carry bulky objects up to 10 pounds with bending, stretching and reaching for objects
- Completing work orders for facility repairs
- Complete building and room inspections prior to a group’s arrival and after departure
- Participate in the on-call rotation for conference staff (nightly, and 24 hours on weekends and university holidays)
- Other duties as assigned by Housing staff members, including, but not limited to, the Senior Assistant Director, Residence Director, Area Managers and the Director of University Housing.
Office Assistant
Job Description
The Office Assistant (OA) position is very important to the efficient operation of the residence halls and the central housing office. When working at the reception desk, the Office Assistant is a direct representative of Texas Woman’s University and the Department of University Housing (DOUH). The impressions our visitors and students form as a result of their contact with the person working at the desk usually applies to the University in general.
It is important that the OA remain cooperative and helpful; is courteous at all times; and provides pleasant assistance to students and visitors. The person working at the desk is expected to handle inquiries concerning the assigned work station, emergencies, telephone calls, messages, guests, and other duties as deemed necessary by the supervisor and Department of University Housing staff members.
Office Assistant applicants should retain this job description for their records. Do not submit with your completed application. Submitting a job application does not guarantee you will be selected for an interview. Applicants will be contacted and scheduled for an interview at the discretion of the hiring supervisor, based on the needs for a specific opening as it becomes available.
Qualifications
- All persons in this position must be enrolled as a student at Texas Woman’s University, and in good disciplinary, and academic standing at TWU.
- Must have at the time of hire, and maintain throughout the period of employment, a minimum 2.0 Grade Point Average.
- OAs are eligible to work a maximum of twenty (20) hours per week and are paid at the current minimum wage.
- This is a security-sensitive position and applicants are subject to a background security check.
- OAs must exercise common sense, good judgment, responsibility, and dependability.
- Continued employment is determined by mutual renewable agreement each semester.
Remuneration
OA will receive wages of $7.25 per hour
Responsibilities
Office Assistants report to the Area Manager, Residence Directors and Hall Directors of the specific residence hall in which they are employed; if assigned to the Central Housing Office, they report to the Office Manager. Responsibilities may include, but are not limited to:
- Respond to telephone calls coming into the residence hall or housing office; transfer calls and messages for all staff and students. Telephone etiquette is important at all times. When answering the telephone, the OA shall indicate the name of their work location, and identify themselves with their first name.
- Remain alert and assist visitors, guests, staff, and residents with any matters brought to her/his attention.
- Maintain the office/desk in a neat and businesslike manner. No visitors are allowed in the office or behind the reception/desk area.
- Complete any and all tasks that may be assigned.
- Receive and report complaints, incidents, and suggestions.
- Maintain and update reports and files as necessary.
- Other duties as assigned by supervisor(s)
- Office Assistants assigned to the Central Office also provide administrative support for ID and Dining Services.
- The front desk’s of both Guinn and Stark maintain a twenty four hour operation throughout the summer.
page last updated 5/24/2012 10:23 AM