Ethics & Compliance Hotline

Do not use the Hotline for emergencies. If an EMERGENCY exists, a situation requires IMMEDIATE ATTENTION, or a crime is occurring, please dial 911 or (940) 898-2911 right away.

What is the Hotline for?

The purpose of TWU's Ethics and Compliance Hotline is to report alleged wrongdoing when anonymity is required. See examples of the types of reports appropriate for the Hotline. Read more about the Hotline at TWU.

Toll-Free Ethics and Compliance Hotline:

Online: lighthouse-services.com/TWU
English: 844-406-0004
Spanish: 800-216-1288
Email: reports@lighthouse-services.com (must include TWU in report)
FAX: 215-689-3885 (must include TWU in report)

The hotline is not for complaints

For employee relations issues:
Contact the Asst Director of Employee Relations 
Phone: 940-898-3518

For Title IX:
Contact the Title IX Investigator 
Phone: 940-898-3518

For faculty issues:
Contact the Ombudsperson 

For student issues:
Office of Civility & Community Standards
Phone: 940-898-2968
civility@twu.edu

For student academic /administrative complaints and appeals:
Academic Affairs Complaints/Appeals form
Phone: 940-898-3301

The hotline is not for suggestions

For suggestions to improve the university, please use the Chancellor's Suggestions for Improvements.

Page last updated 9:03 AM, April 21, 2016