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1. Click on Keys on the left side of the screen
2. Log onto your TWU Pioneer Portal Account
3. Read the statement
a. Choose either Agree or Disagree (Disagree will send the requestor back to FMC’s main page)
b. After choosing Agree, click the SUBMIT button below
4. Choose the correct building from the drop down menu for each key (for the new Institute of Health Sciences – Houston Center it will be “HED”)
5. Key in the correct room number for the key being requested
6. Choose the correct department from the drop down menu (to route the request to the correct approver)
7. Enter the correct TWU phone number and extension
8. Click the SUBMIT button at the bottom of the form

Checking the status of a Key Request through TWU’s Pioneer Portal:
1. Click on Keys on the left side of the screen
2. Log onto your TWU Pioneer Portal Account
3. Choose the Key Status link from the left side of the screen
4. Click on the link in the middle of the screen

page last updated 9/11/2014 8:40 AM