Kimberly Adams, Associate Director
Greta Wheeler, Assistant Director for Counseling and Processing
Joshua Cowley, Assistant Director for Systems and Reporting
Robert Fishkind, Assistant Director for Compliance
Keri Farrier, Financial Aid Counselor
Vickie Huffman, Financial Aid Counselor
Brandy Gilliam, Financial Aid Counselor
Elizabeth Mendoza, Financial Aid Counselor, Scholarship Coordinator
Julie Brumbaugh, Financial Aid Advisor
Lauren Miller, Financial Aid Counselor
Judith Jewell, Financial Aid Counselor, Loan Coordinator
Deborah Giddens, Adviser, Phone Customer Service
Lindsay Partridge, Front Counter Customer Service
Lindsey Hinton, Data Entry Coordinator
Jasmyne Donahue, Adviser, Loan Collections Coordinator
Dominga Dominguez, Secretary
Karen Trail, Admissions/Registrars/Financial Aid Advisor, Dallas
Jennifer Lewis, Financial Aid Advisor, Houston
OFFICE OF STUDENT FINANCIAL AID
CODE OF CONDUCT AND STATEMENT OF ETHICAL PRINCIPLES
CODE OF CONDUCT
An institutional financial aid administrator is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid administrator should:
- Refrain from taking any action for his or her personal benefit.
- Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
- Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
- Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
- Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory board or as part of a training activity of or sponsored by any such entity.
- Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid.
STATEMENT OF ETHICAL PRINCIPLES
The Office of Student Financial at Texas Woman’s University adheres to the statement of ethical principles as set forth by the National Association of Student Financial Aid Administrators.
The financial aid administrator shall:
- Be committed to removing financial aid barriers for those who wish to pursue postsecondary learning.
- Make every effort to assist students with financial need.
- Be aware of the issues affecting students and advocate their interests at the institutional, state, and federal levels.
- Support efforts to encourage students, as early as the elementary grades, to aspire to and plan for education beyond high school.
- Educate students and families through quality consumer information.
- Respect the dignity and protect the privacy of students, and assure the confidentiality of student records and personal circumstances.
- Assure equity by applying all need analysis formulas consistently across the institution’s full population of student financial aid applicants.
- Provide services that do not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age, or economic status.
- Recognize the need for professional development and continuing education opportunities.
- Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within the profession.
- Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
- Maintain the highest level of professionalism, reflecting a commitment to the goals of the National Association of Student Financial Aid Administrators.
page last updated 8/16/2016 11:16 AM