Financial Aid

Consumer Information

• Information regarding completion or graduation rate and transfer-out rate for first-time freshmen who are certificate or degree-seeking, full-time undergraduate students: Contact: Vice President for Academic Affairs, PO Box 425617, Denton, TX 76204-5617, 940-898-3301
• Information regarding annual campus security report: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/
• Information regarding timely warnings of crimes on campus: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/ 
• Information regarding drug and alcohol abuse prevention: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/ 
• Information regarding drug-free workplace: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/ 
• Information regarding athletic participation rates and financial support data, completion or graduation rates and transfer-out rates for student athletes, unduplicated head count of individuals who participated on at least one varsity team, and athletic revenue and expenses: Contact: Director of Athletics, PO Box 425349, Denton, TX 76204-5349, 940-898-2378
• Information regarding Family Education Rights and Privacy ACT (FERPA): Contact: Registrar, PO Box 425559, Denton, TX 76204, 940-898-3036; or obtain information from the Student Handbook

Effective July 1, 2000, the U.S. Department of Education, Office of the Ombudsman, was established to assist borrowers that have disputed the terms of their William D. Ford Federal Direct Loan, Federal Family Education Loan or Federal Perkins Loan in writing and the institution has not resolved the dispute. The Ombudsman can be contacted at the following address:

U.S. Department of Education
FSA Ombudsman
830 First Street, NE
Fourth Floor
Washington, DC 20202-5144

Email: fsaombudsmanoffice@ed.gov

Phone: 877-557-2575

Fax: 202-275-0549

Website: http://www.ombudsman.ed.gov/