Our primary mission is to work with individuals, couples, families, and groups toward the meaningful resolutions of the problems these individuals are facing. The Clinic provides an atmosphere of respect and dignity where each individual and family can be served. Our student therapists work with each family and individual client to create practical and effective ways of solving the client’s concerns, issues, and problems. The Clinic staff, the Managers and Clinic Assistants, are available to answer questions and work through client concerns. The Clinic Director and faculty associated with the Clinic are each licensed professionals in Counseling and Development, Family Therapy, and Psychology.
The Clinic charges $10 for the initial intake appointment during which the individual or family shares background information and signs the paperwork necessary to begin therapy. The Clinic accepts cash or checks; no insurance or credit cards can be accepted.
The Clinic charges a sliding scale of $5 to $30 for each session (individual, family, or couple). We use a sliding scale matrix to help each client determine their particular fee.
The Counseling and Family Therapy Clinic is located in room 114 of the Human Development Building (HDB) on the TWU Denton campus (Bldg #11 on the map). The Clinic Assistant or Manager will provide parking instructions when the client’s initial appointment is made. The HDB building is located on Old Main Circle, which can be entered from Bell Avenue or Texas Street.
Parking passes are not required for Saturdays. To park on campus during the week, clients will need a parking pass which is good for one semester. To obtain a parking pass, the client will schedule an appointment, complete the intake form, and when the client arrives for his/her first appointment, a parking pass will be issued by the Clinic Assistant or Manager. Lost parking passes cannot be replaced for one semester. If a client receives a ticket for not bringing their parking pass, the Clinic is not responsible for the parking fine.
Referrals and Appointments
The Clinic accepts referrals from individuals, couples, families, physicians, clergy, schools, social-service agencies, law-enforcement agencies, businesses, and others. We do not work with active substance abuse cases nor can we participate in forensic cases as our students are not licensed. Appointments are scheduled at these days and times: Monday, 12pm to 7pm, Tuesday through Friday from 10am to 7pm, and Saturday from 9am to 2pm. To make an appointment, please call the Counseling and Family Therapy Clinic at 940-898-2600; if you call when the Clinic is not open, please leave your name, a telephone number and the best time to call back. Either the Clinic Assistant or a Manager will call you back the next business day after the Clinic opens. If you prefer that we NOT call you back, please tell us that as well.
All services and records are handled with strict confidentiality to protect all clients using the Clinic’s services. Reports or information will be released only after the Clinic Manager or Director obtains written permission from every adult client involved in the counseling process, in accordance with Texas law.
Clinic Assistants: These individuals are often the first contact that a client has with the Clinic as they answer the telephone, return messages, and take a brief telephone intake with potential clients. These individuals also are responsible for sending out the Client Intake Form via email to the client, assigning parking passes, and collecting therapy fees. They do many tasks for clients and therapists and are, typically, students at TWU.
Student Therapists: Masters’ students from Counseling and Development and Master’s or Doctoral students from Family Therapy provide therapy in the TWU Counseling and Family Therapy Clinic. Many of the doctoral Family Therapy students are already licensed as either an LPC or an LMFT.
Managers: The day to day operation of the Clinic is the responsibility of the students who work as Managers in the Clinic. These Managers provide oversight to the student therapists and assist the therapists and the staff in performing their tasks. Managers assign clients and help solve problems that come up in an organization that “employs” 24 students and serves over 60 clients.
Supervisors: Clinical faculty in both Family Therapy and Counseling and Development are licensed by the State of Texas. Many Supervisors provide live supervision and all Supervisors meet with their students on a weekly or bi-weekly basis to discuss clients. As a training facility, an audio and/or video recording is done on every session after each client has been fully informed of this procedure and has signed a release form so that the therapist can record the session.
Director: This licensed clinical faculty member is responsible for the overall management of the Clinic which is considered a community clinic offering services throughout the Denton area. One responsibility of the Director is supervision of Clinic staff and planning and implementing new programs in the Clinic.
TWU Counseling and Family Therapy Clinic
Human Development Building, Room #114
940-898-2600 (appts. and msgs.)
The Clinic closes when TWU is closed for holidays or inclement weather
page last updated 7/30/2015 10:13 AM