Student Services
Cyberspace can get lonely, but you are never alone at TWU! Even if you never come to campus, there is a whole group of people who are here to serve and assist you during your time as a distance learner at TWU. Click on the links below to read about the people and services who are here for you!
Paying for School | Buying Books | Write Site | Commuter Services | Career Services | Counseling Center | Help Desk | Student ID Cards | Lifelong Learning | Transportation
Paying for School
Thank you for considering TWU for your educational needs. The knowledgeable staff members of the Bursar/Cashier’s office on each campus are committed to helping you and your family to understand your financial responsibility to the University and assisting you with payment options that will facilitate the fulfillment of that responsibility. We will help you understand your charges, explain how financial aid is applied to your bill, and inform you of available payment options that will ease the burden of paying for your education.
Check out the Bursar’s website for tuition and fee charts, tuition and fee explanations payment methods and processes, payment deadlines and important financial obligation information.
TWU offers a Payment Plan that makes budgeting easier for the Fall or Spring semester by dividing the charges in 4 payments. Pay Online and/or enroll in the Payment Plan from the comfort of your home with MasterCard, American Express, Visa, Discover and Electronic Checks. Awarded financial aid is applied directly to charges incurred for each semester.
TWU has contracted with Higher One, a third party vendor, for the disbursement of all university refunds (excess financial aid, dropped classes or any other reason that TWU might owe the student a refund) via the TWU Debit MasterCard/One Card or electronic transfer to an existing account. The DEBIT card will be automatically issued to all new students upon the completion of their first registration for classes. Look for the card in the mail, and follow the instructions provided to select your refund preference through the use of the card. The selection of your refund preference is REQUIRED so don’t throw the card away. The One Card FAQ will answer most related questions and you may visit http://www.twuone.com/ for more information.
We look forward to assisting you during your educational experience at TWU.
Sincerely,
Kathy Woods, BursarBuying Books
The TWU Bookstore isn't just in Denton - it's in CyberSpace too! You can order books, TWU apparel and school supplies through the TWU Bookstore Website. To find the text book section, go to the second link in the red, subnavigation menu that says, "Textbooks." Next, fill in all the drop down menus, selecting your course and section number for the appropriate semester and department, and the list of books for each class will show up! You can either purchase the books then, through the TWU Bookstore site, or you can write down the information and buy them from another vendor.
Also, whenever it is time for you to graduate, you can order your graduation regalia online at http://www1.herffjones.com/college/graduation/.
Write Site
Need some assistance with writing an essay or even coming up with ideas for a paper? Use our Online Writing Lab or the OWL! TWU’s writing center offers the OWL as a way to electronically submit essays and receive feedback on your writing from a Cyber Tutor, an online writing consultant.
A Cyber Tutor can help you get started on an assignment, expand or develop ideas in a draft you have started, or answer specific questions you have about grammar or documentation in order to help you better understand the difficulties you might be having with mechanical issues, as well as how to improve skills in those areas. However, Cyber Tutors will not edit or write your paper for you. What we aim to provide is an opportunity for you to have a trained reader offer feedback and guidance to help you improve not only a given written product, but also your writing processes and practices. That way, Cyber Tutors offer you help with improving the paper that you submit this time and your overall writing ability. But ultimately, the work is yours to complete.
The Write Site encourages you to submit your writing to the OWL, and we appreciate the opportunity to assist you as you strive to improve your writing! Give us a try!
Commuter Services
Hi! I'm Annie, the Assistant Director of Commuter & Distance Education Student Services. The office of Commuter and Non-traditional Student Services recognizes the unique environment in which online students earn their degrees. We are here to help you have a successful and well-rounded experience as a TWU student. You can think of us a your one stop shop to find answers to your questions. We can connect you with people and services throughout Student Life and the entire campus who can assist you in addressing a variety of your everyday life needs. As a part of Student Life, we are focused on giving you the resources you need to balance your life with your academics. Here are just a few of the services available to you: career advice, job search preparation, internships, health and wellness, counseling, study abroad, diversity training, personal development, scholarships, off-campus housing and so much more. We want to make sure you feel like a true TWU Pioneer.
Get to know us:
Facebook: Texas Woman’s University – Off Campus Students
Twitter: TWUOffCampus
Career Services
The Office of Career Services has many wonderful resources available to you on a web page designated just for distance learners! On the Career Services for Distance Learners page you'll find links to employment opportunities as well as to information about upcoming career days. You'll also find helpful resources about preparing for a job search, interviewing and internships.
Sherri Williams
Assistant Director
Counseling Center
The TWU Counseling Center makes every attempt to provide services to you, up to the limits of the law and professional ethics. As a Distance Education student, you may access any and all materials available on our web pages. These include:
- Our self –help library materials
http://www.twu.edu/counseling/4616.asp - Access to the national Virtual Pamphlet Collection
http://www.dr-bob.org/vpc/ - Our on-line workshops regarding topics such as test anxiety, time management, assertiveness, reducing procrastination, etc.
http://www.twu.edu/counseling/5664.asp - Access to the American Psychological Association Help Pages
http://helping.apa.org/ - Our Sexual Harassment/Assault Information
http://www.twu.edu/counseling/sexual-harassment-assault.asp - Access to national test information and registration
http://www.twu.edu/counseling/testing-info.asp - Referral to appropriate mental health providers, within our limits of knowledge (by telephone only).
Due to legal and ethical issues, we do not provide the following services:
- Internet, e-mail, or other electronically-based counseling or therapy
- Internet, e-mail, or other electronically-based communications
In addition, due to varying state laws, students who reside outside the state of Texas may find that we are unable, by law, to provide counseling or therapy services of any kind.
Dr. Denise Lucero-Miller
Director, TWU Counseling Center
Counseling Center Online Resources
Help Desk
The Information Technology Help Desk at Texas Woman's University provides user support services via telephone (940-898-3971), email (helpdesk@twu.edu) and online chat . If needed we can also connect with your computer and see what is on your screen. We can help with Blackboard, registration, Pioneer Portal, TWU email, Microsoft applications and other TWU related technical issues.
Student ID Cards
Even as a distance learner, you will receive a Pioneer (Student ID) Card in the mail, after the 12th class day. Of course, it will not have your photo on it, but it will say "distance learner" and will entitle you to student discounts wherever they are available, as well as for services if you come to campus. You may also need to show your student ID card if you use your TexShare card at a library in Texas. If you do not receive your student ID card soon after the 12th class day, please contact Beth Lewis, ID Card Services Administrator at NLewis@twu.edu or 940.898.3645.
Lifelong Learning
Hello Distance Learners! The Distance Education Unit of the Office of Lifelong Learning is here to make sure you have all the information you need. We support you in two different ways. We help you indirectly by working with the faculty members who will teach your online classes. We help them set-up quality online courses so that your online learning experience is excellent! We help you directly by being an information hub just for you. Anytime you have a question about anything involving TWU, we can help. If we don't know the answer, we will help you find it! We want your experience at TWU to be positive and successful so if there is anything you need, please feel free to contact us. I look forward to serving you!
Allison Mabry; Coordinator, DE Communications
Transportation
Carpooling
Are you interested in sharing a ride to the TWU campus? Check out these carpooling webistes:
Parking
In order to accommodate students who are taking only distance education courses, the Department of Public Safety has agreed to issue a complimentary, one-time (once a semester) temporary pass upon request. So, if you are taking all of your classes at a distance and do not have a parking permit, drop by the DPS Office on your next trip to campus (click here for a campus map). DPS staff will check your name from a list provided by Lifelong Learning and ask to see a photo ID before issuing the pass. Remember that this is a one-time (once a semester) complimentary pass for those students who are enrolled in distance education classes only.
Parking decals are enforced Monday through Friday 7 a.m. to 9 p.m. Monday through Friday 4 p.m. to 9 p.m. students may parking in gray, black, blue, or auburn curbs with a valid parking permit. Handicapped restrictions are enforced at all times.
If you have further questions about this policy, please contact the TWU DPS at (940) 898-2911.
Test Your KnowledgeStudent Services
page updated 1/30/2012 4:10 PM

