For General Information and Inquiries
Jared Vernon
Manager, Instructional Services
jvernon@twu.edu
214-689-6630
For Technical Support
Not sure who to ask for help? Immediate assistance is available via the Help Desk, who will contact the Dallas Support Team if your question or problem requires local support. In addition, faculty and staff are invited to submit work-orders through the Dallas Technology Support link to Footprints.
If you would like to contact one of us directly, the chart below will guide you to the most appropriate contacts for your particular need.
| Need Help With | Contacts | ||
|
Office Technology
|
Emergency | TWU Help Desk | 940-898-3971 |
| Hardware Issue | Bill Walsh | 214-689-6524 bwalsh@twu.edu |
|
| Software Question | Rachel Clarke | 214-689-6653 rclarke1@twu.edu |
|
|
Blackboard
|
All Inquiries |
Rachel Clarke |
214-689-6653 rclarke1@twu.edu |
| Jared Vernon |
214-689-6630 jvernon@twu.edu |
||
| Blackboard Support Team |
940-898-3706 blackboard@twu.edu |
||
|
Classrooms |
Emergency | Help Desk | 940-898-3971 Help Desk button on Touch Panel |
| Equipment Problem | Bill Walsh | 214-689-6524 bwalsh@twu.edu |
|
| Need Training | Rachel Clarke | 214-689-6653 rclarke1@twu.edu |
|
| Reservations |
University Scheduling |
||
|
Telephone/Voicemail |
All Inquiries | Help Desk | 940-898-3971 Submit Telecom Workorder |
page last updated 10/29/2011 12:47 PM