What is a crisis?
The definition of a crisis may vary from person to person based on their ability to cope, current resources, and past life experiences. Always consult with a mental health professional if you are concerned about yourself or someone else.
Some general guidelines defining a crisis include:
- An inability to keep self physically safe
- Threatening to hurt self or others
- Being threatened or physically hurt by someone else
- Seeing or hearing things that are not there
- Experiencing uncontrollable panic and unable to calm down
- Recent sexual or physical assault
- Currently living without food, clothing, and shelter
- Having withdrawal symptoms from drugs or alcohol (Call 911 in this instance for medical assistance.)
What can I expect if I initiate crisis intervention services?
- A therapist will:
- Ask you questions to assess your safety and your ability to cope
- Help you calm down
- Assist you in making a plan to address your concerns
- A therapist may:
- Contact police and medical professionals to assist you or others. This may take place without your consent, if warranted by the crisis situation.
- Refer you to the Counseling Center or another agency for therapeutic services.
What is the cost for services?
- Fees for services are included in enrolled students’ paid fees. No additional charges are incurred.
How do I get help?
During regular business hours…
- Immediate assistance is available on a walk-in basis for any student experiencing a crisis situation. Please go to your nearest Counseling Center location.
- Denton: West Jones Hall, 940-898-3801
- Dallas: Institute of Health Sciences, Suite 8300, 214-689-6655
- Houston: Institute of Health Sciences, Suite 2250, 713-794-2059
- In a medical emergency, please call 911 first.
After regular business hours…
- All campuses should call the TWU Denton Campus Department of Public Safety and ask for the on-call therapist.
- Denton: 940-898-2911
- Dallas: call Denton campus DPS at 940-898-2911
- Houston: call Denton campus DPS at 940-898-2911
- In a medical emergency, please call 911 first.
In a medical emergency…
- Call 911 or go to your closest emergency room.
If you are uncomfortable contacting the TWUCC or 911, we sincerely hope you will still seek help somewhere. Additional resources include:
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Websites: |
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| •ULifeline |
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| •Campus Health and Safety |
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| •National Suicide Prevention Lifeline |
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| •Hopeline |
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Texas Telephone Crisis Lines: |
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•Adapt Community Solutions Mental Health Crisis |
866-260-8000 | |
| Line (Dallas, Collin, Rockwall, Kaufman, Hunt, Navarro, & | ||
| Ellis Counties) |
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•Dallas Suicide and Crisis Center |
214-828-1000 | |
| •Dallas NorthSTAR Mobile Crisis Line | 214-220-7722 | |
| •Dallas Contact Suicide and Crisis Line | 972-233-2233 | |
| •Denton County Crisis Line | 800-762-0157 | |
| •Ft. Worth/Tarrant County Crisis Line | 817-335-3022 | |
| •Houston/Harris County Crisis Line | 713-970-4770; 866-970-4770 | |
| •Ellis/Johnson/Navarro County Crisis Line | 800-451-1659 | |
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•Grayson/Cooke/Fannin County Crisis Line
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903-957-4701
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National Telephone Crisis Lines: |
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| •Trevor Project Hotline |
866-488-7386 |
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| •National Suicide Hotlines USA | 800-784-2433 | |
| 800-273-8255 | ||
page last updated 4/9/2013 10:32 AM