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THE COVER LETTER

Despite the
perfection, clarity, and strong self-presentation of your resume, it is in fact
a printed form--a fairly high level and conscious one, but a printed form
nonetheless. It remains for the reader to interpret and project from the resume
the things that he or she feels to be of value to that person's organization.
Sometimes this is done successfully, sometimes not; employment managers are just
as fallible as anyone else. Obviously, with the well-thought-out resume just
created, you have greatly improved your chances of getting the interviews you
want. But now you want to remove as much of the remaining doubt as possible
from the employment equation.
The individual
cover letters that accompany your resume when you mail them to employers can be
as helpful to your job campaign as a personal introduction to your potential
employer would be. The letter of application, or cover letter, should accompany
every resume you mail to prospective employers. However, managers are busy
people. They read dozens of letters, reports, memos, and proposals each week.
They do not have time to read long letters that never get to the point. Do not
beat around the bush. Do not make the manager guess what you want.
The purpose of the
cover letter is to communicate to the employer a specific personalized message
about your potential value to that organization. It generates interest in you
from the person who counts. It is not difficult to write and it adds a powerful
element to your resume. A good letter introduces you to the employer, briefly
states the purpose of communication, highlights pertinent information from your
resume, and suggests a meeting or interview. It should not reiterate everything
in the resume, but should complement and expand upon the resume and support a
position as to why the applicant should be considered further. Remember that
the main purpose of a cover letter is to get the reader interested enough in you
to want to read your resume.
The cover letter
is actually a sales letter. It sells you to the prospect, calling his or her
attention to the qualifications summarized in the resume and thus motivating him
or her toward sales action. As a sales letter, the covering letter is best
built upon the sales cycle of attention, desire, conviction,
and action.
Attention
The letter is
addressed to an individual. It avoids the stereotype "This is in reply to your
advertisement in..." It offers the writer's main qualifications as an answer to
the reader's problems.
Desire
The interest
aroused in the opening is converted into desire by stressing resume items that
relate to specifications in the help wanted advertisement. The power of the
resume is advanced to support the letter.
Conviction
Continuing to
describe and to introduce resume items, the writer introduces conviction
material. The reader is assured that the interest is a deep one. The reason
for wanting to change jobs would be tied to the interest.
Action
The action
requested should always be an interview. A prospective employer is much more
likely to respond favorably to an interview request. Make it difficult for the
prospect to turn you down. Avoid vague endings like "If interested, please let
me know."
In the cover
letter, remember to do the following:
* Type it
neatly on 8 1/2" x 11" bond paper. Keep it clean and free of obvious errors.
* Keep it
brief (no more than 4 paragraphs)
* Never
send a form letter. Each letter should be individually composed.
* Always
address your letter to a specific person and with his/her appropriate title.
* Take
the initiative when closing by asking for an interview.
* Use
your own style of writing.
* Use
correct sentence structure and grammar.
* Always
send an original and not a copy; however, once a good letter has been developed,
it may be used as a model many times with slight
revisions.
* Avoid
"I-itis" -- excessive use of "I,:" "my," and "me"; blend the letter and the
resume.
* Keep a
copy of all correspondence sent for your own records. You will be amazed how
helpful this can be.
COVER LETTER TIPS
* Never mail a
resume without a cover letter.
You may hand a
resume to a prospective employer at the beginning of an interview. You may send
a resume to a prospective employer through some third party--say, a friend or a
placement director. But when you mail a resume, always accompany it with a
cover letter.
* Address by
name to the individual with power to interview and hire you.
A cover letter is
always prepared for some individual. Never run off a set of form letters to
accompany your resumes. Find out who is responsible for hiring in the firm you
address, if you do not already know. Prepare a special cover letter adapted to
him and to the occasion.
* Plan your
letter before you write it.
You will write
better cover letters faster if you begin with a plan. Take a piece of scratch
paper and make a few notes that help you see the job opportunity clearly. Match
your qualifications with the job requirements. Use a scratch outline to plot
the paragraphs of your letter.
* Adapt the
letter carefully to conditions of job opportunity.
You are hired for
a job because you meet certain conditions better than anyone else applying. An
employer has a problem to be solved and he needs a certain type of employee to
solve it. To find that employee, he establishes conditions which must be met by
the applicant he chooses. When you write a cover letter, you must always show
how your qualifications meet the conditions of the job opportunity. Your resume
summarizes many of your qualifications in terms of your job objective. Your
covering letter must show specifically how items of your background match both
the obvious and special conditions of that job. Stress in the letter the main
items of education and experience and also special qualifications for the job
advertised.
When an
application letter is invited, conditions are usually stated in the want
ad or the instructions given to an employment agency. An invited letter
responds to a request for applications issued by an employer. Blind ads
pose several problems for the job applicant. They do not identify the
advertiser and thus make adaptation of the cover letter difficult. They do not
always represent actual job openings; often they are written to feel out the
availability and salary expectations of the labor pool. When an application
letter is uninvited, adaptation is more difficult. The uninvited letter
must be adapted to a reader who does not expect a cover letter and resume. It
must catch attention without referring to conditions listed in a want ad or
other invitation. It must direct his attention to the possibility of a vacancy
and establish some of the conditions to be met by the ideal applicant. Finally,
it must show how the writer has qualifications that make him the ideal
applicant.
* When
responding to a blind ad, compare the blind ad with other ads for the same type
of employment for a pattern in the need expressed.
If you find a
number of ads seeking the same kind of help--both blind and open--build a
composite view of the job target. Usually, blind ads individually do not give
you enough data for hard-hitting adaptation. With imagination and your
knowledge of the field, you can tailor your cover letter to fit the needs of the
advertiser. If you do not find a number of related ads, weight the job
stipulation critically to see what is really wanted and what stipulations count
most. Beware the blind ad that represents a job very similar to the one you now
have; it may come from your present employer who is feeling out the market.
Nothing is more embarrassing than having a boss say, "So you want to leave us.
I just received your answer to our blind ad." It may be most disadvantageous to
let your employer know that you are canvassing the market for a new job.
* Open with an
idea that captures attention and leads to your strongest selling point.
The opening must
convince the prospective employer that the whole letter and the resume enclosed
are worth reading. A good opening captures attention in a way that focuses your
strongest selling point. The idea and phrasing of the opening must be
arresting. Your reader may be screening hundreds of letters or he may be
preoccupied with many other duties. Only the letters that capture his attention
will be read. But this opening must transform attention into interest and
desire by flashing as early as possible the great benefit you offer the reader.
* Avoid the
stereotype opening--Make
the first five words strong.
Never begin with a
dull idea or cliche' phrasing. When you answer a newspaper ad, you invariably
refer to the want ad, but you must never open with that want ad reference.
The strongest
selling point (big benefit) opening.
Sometimes your strongest selling point provides the best possible opening.
The arresting-idea
opening.
Sometimes you must open with an idea that is primarily an attention getter.
Your strongest selling point may not fit the opening paragraph or it may not
have enough attention-getting appeal for your reader. The secret of the
arresting-idea opening is choosing an idea that relates to your strongest
selling point.
The name opening.
Sometimes the name of an influential person, known to both you and your reader,
provides the best possible opening you can use.
* Tap the power
of your resume.
When you develop
your strongest selling point and your various supporting points, draw attention
to your resume. References to the resume bring the full power of that resume
into play. You do not have to comment on more than one or two resume items to
tap the full power of your resume. But make those references specific. Never
refer vaguely to the resume.
* Answer the
question "Why should I see you?"
The work world
operates on value, not need. You are of interest to a potential employer to the
degree that they experience you as being valuable to them, not for what you are
looking for from them. In the body of your cover letter, communicate some
special way that your skills can be valuable to the potential employer. Create
interest in yourself. This will require some basic understanding or research in
your target field, not a major research project, but mostly an expanded
familiarity with the interests of the potential employer and a willingness to
show how you can make a contribution. Do not be afraid to take a few risks in
describing what you feel you ould do for the employer. If you are not directly
on target, even the fact that you are talking in terms of value rather than need
will create interest. Be careful not to set the letter in a negative tone and
criticize or put down what the company has done. Communicate your ability to
assist and support, not that you threaten what they do.
* Use their
language
Every field has
its own jargon and technology. Use the right terms to indicate your ability and
expertise. An excellent way to improve your knowledge of the nomenclature of
the field is to read back issues of trade journals and articles by professionals
in that particular field. Watch out for overkill.
* Ask for the
interview
Salespeople call
this the "close"--the time when you ask for the business. In this case, the
"business" is a personal meeting (a more subtle word than interview). Ask for
it. You can even suggest a date and time. Closing your cover letter this way
makes it easy and natural for you to follow up with a phone call.
Your Name
Your Street
Address
City, State, Zip
Telephone Number
Email Address
Today's Date
Ms. Susie Jones
Human Resources
Manager
Allen Design
Company
185 Broad Street
Dallas, Texas
76222
Dear Ms. Jones:
Your opening
paragraph should arouse interest on the part of the reader. Tell him why you
are writing the letter. Give information to show your specific interest in his
company.
Your middle
paragraph should create desire. Give details of your background that will show
the reader why he should consider you as a candidate. Be as specific as
possible about the kind of job you want. Do not make the reader try to guess
what you would be interested in.
Refer the reader
to your general qualifications on your enclosed resume or other material. Use
as much space as you need to tell your story but keep it brief and to the point.
In your closing
paragraph, you ask for action. Ask for an appointment suggesting a time when
you will be free. A positive request is harder to ignore than a vague hope.
Very truly yours
or Sincerely,
Rhonda E. Brown
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